Concierge Jobs in New Orleans, LA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Contract (2 months min.) On site Customer Experience Representative New Orleans
- New Orleans, LA
- 1 day ago
- New Orleans, LA
- 1 day ago
Description The Customer Service Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and...
Xavier University of Louisiana is hiring a dependable and service-oriented Safety Concierge to provide support across three vital campus operations: the campus parking garage, university residence hall...
Safety Concierge Xavier University of Louisiana
- New Orleans, LA
- 20 days ago
- New Orleans, LA
- 20 days ago
Job Summary: Xavier University of Louisiana is hiring a dependable and service-oriented Safety Concierge to provide support across three vital campus operations: the campus parking garage, university...
Lead and develop direct reports (part-time team concierge team) in collaboration with leaders....
- Harvey, LA (6 miles from New Orleans, LA)
- 30+ days ago
- Harvey, LA (6 miles from New Orleans, LA)
- 30+ days ago
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and...
- Harvey, LA (6 miles from New Orleans, LA)
- 30+ days ago
- Harvey, LA (6 miles from New Orleans, LA)
- 30+ days ago
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Improved service to patients with a LIMITED PATIENT Panel More time to focus on the needs of individuals and developing a specialized plan of care Call rotation shared with other 2 Concierge Health...
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Orleans, LA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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