Concierge Jobs in Kittery, ME
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Portsmouth, NH (4 miles from Kittery, ME)
- 28 days ago
- Portsmouth, NH (4 miles from Kittery, ME)
- 28 days ago
CUSTOMER CARE AGENT JOB SUMMARY Are you ready for the next step in your career? Join an established, thriving team in Portsmouth, NH, and become a key player as a Customer Care Agent. If you're...
Care Access Patient Concierge/Patient Registration
- York, ME (4 miles from Kittery, ME)
- 60+ days ago
- York, ME (4 miles from Kittery, ME)
- 60+ days ago
Our Care Access Patient Concierge is responsible for greeting patients and assisting with questions or concerns, creating pre-registration accounts for all new and established patients, verify, collect...
Demographic Data for Kittery, ME
Moving to Kittery, ME? Find some basic demographic data about Kittery, ME below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Kittery, ME
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Kittery, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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