Concierge Jobs in Annapolis, MD
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Beltsville, MD (19 miles from Annapolis, MD)
- 4 days ago
- Beltsville, MD (19 miles from Annapolis, MD)
- 4 days ago
Successful candidate must easily be able to interact with residents and guests in a confident, courteous, and pleasant manner. Strong computer literacy and multitasking are essential....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Guest Experience - Premium Clubs & Suites Concierge 2025
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
The Premium Clubs & Suites Concierge role is ideal for any individual with a friendly, outgoing personality who has a passion for providing personalized high – quality service....
Concierge - Driver, Hope Lodge
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Apartment Concierge - All Shifts
- Baltimore, MD (21 miles from Annapolis, MD)
- 12 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 12 days ago
Job Position: Concierge Location: Baltimore, MD 21202 Pay Rate: $17.50-$18/hr Shift: Description: Launch Your Career as an Apartment Concierge!...
Specialty Concierge / Call Center - Healthcare
- Baltimore, MD (21 miles from Annapolis, MD)
- 13 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 13 days ago
Summary The Specialty Concierge primary purpose is to serve as a scheduling liaison for patients between MFC primary care providers and SPPS specialists....
- Hanover, MD (15 miles from Annapolis, MD)
- 15 days ago
- Hanover, MD (15 miles from Annapolis, MD)
- 15 days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Spa Concierge/ Gift Shop Attendant
- Saint Michaels, MD (21 miles from Annapolis, MD)
- 17 days ago
- Saint Michaels, MD (21 miles from Annapolis, MD)
- 17 days ago
Join the INN crew of hospitality professionals as a Spa Concierge/Gift Shop Attendant!...
Airport Curbside Concierge Check-in Agent
- Baltimore, MD (21 miles from Annapolis, MD)
- 29 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 29 days ago
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service...
Beauty Concierge - The Mall in Columbia
- Columbia, MD (23 miles from Annapolis, MD)
- 30+ days ago
- Columbia, MD (23 miles from Annapolis, MD)
- 30+ days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Baltimore, MD (21 miles from Annapolis, MD)
- 60+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 60+ days ago
Salary: $23/hr Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Baltimore, MD (21 miles from Annapolis, MD)
- 90+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 90+ days ago
Join the experience as we are seeking an energetic and enthusiastic Front Desk Concierge at ROOST Baltimore....
- Baltimore, MD (21 miles from Annapolis, MD)
- 90+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 90+ days ago
Royale Company - Immediate Concierge Position Are you enthusiastic about providing top-notch customer service in luxury environments?...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Annapolis, MD
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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