Concierge Jobs in Dundalk, MD
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Towson, MD (12 miles from Dundalk, MD)
- 13 hours ago
- Towson, MD (12 miles from Dundalk, MD)
- 13 hours ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Baltimore, MD (7 miles from Dundalk, MD)
- 13 hours ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 13 hours ago
Prior residential concierge experience. Worked with 250+ units (desirable)....
- Baltimore, MD (7 miles from Dundalk, MD)
- 13 hours ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 13 hours ago
Prior residential concierge experience. Worked with 250+ units (desirable)....
- Nottingham, MD (9 miles from Dundalk, MD)
- 14 hours ago
- Nottingham, MD (9 miles from Dundalk, MD)
- 14 hours ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Timonium, MD (14 miles from Dundalk, MD)
- 14 hours ago
- Timonium, MD (14 miles from Dundalk, MD)
- 14 hours ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Annapolis, MD (18 miles from Dundalk, MD)
- 1 day ago
- Annapolis, MD (18 miles from Dundalk, MD)
- 1 day ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Annapolis, MD (18 miles from Dundalk, MD)
- 2 days ago
- Annapolis, MD (18 miles from Dundalk, MD)
- 2 days ago
Concierges receive a free Castro Brothers brand cigar to enjoy during every shift Connect with wonderful people from all professions Concierge discount of 25% off most products Manufacture sponsored...
- Columbia, MD (21 miles from Dundalk, MD)
- 2 days ago
- Columbia, MD (21 miles from Dundalk, MD)
- 2 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Baltimore, MD (6 miles from Dundalk, MD)
- 4 days ago
- Baltimore, MD (6 miles from Dundalk, MD)
- 4 days ago
Candidate must be detail oriented, service-oriented, able to multitask, and sell all aspects of the hotel (Rooms, Restaurant, Spa, Meeting space)....
Guest Services Associate / Receptionist
- Baltimore, MD (7 miles from Dundalk, MD)
- 8 days ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 8 days ago
Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care....
- Baltimore, MD (7 miles from Dundalk, MD)
- 9 days ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 9 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Jessup, MD (17 miles from Dundalk, MD)
- 10 days ago
- Jessup, MD (17 miles from Dundalk, MD)
- 10 days ago
SUMMARY Renewal by Andersen is looking to add a Concierge RSR to our team in Jessup, MD....
Concierge - Driver, Hope Lodge
- Baltimore, MD (7 miles from Dundalk, MD)
- 12 days ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 12 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Cockeysville, MD (18 miles from Dundalk, MD)
- 12 days ago
- Cockeysville, MD (18 miles from Dundalk, MD)
- 12 days ago
Qualifications You have experience as a Concierge with a focus on excellent customer service. You're resourceful and creative when solving problems quickly and effectively....
Guest Services Associate / Receptionist
- Annapolis, MD (18 miles from Dundalk, MD)
- 19 days ago
- Annapolis, MD (18 miles from Dundalk, MD)
- 19 days ago
Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care....
Demographic Data for Dundalk, MD
Moving to Dundalk, MD? Find some basic demographic data about Dundalk, MD below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dundalk, MD
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dundalk, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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