Concierge Jobs in Brooklyn Center, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- moments ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- moments ago
JOB SUMMARY: Under the supervision of the Manager of MPN Concierge Services, the MPN Concierge Agent is responsible for various activities related to providing injured workers, attorneys, employers,...
Remote WorkCustomer Experience Concierge - US Based Remote
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 1 hour ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 1 hour ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote Work- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 4 hours ago
- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 4 hours ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge, Hope Lodge - Daytime (Bi-Weekly/Saturday - Sunday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Bi- Weekly Saturday - Sunday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge - Driver, Hope Lodge - Daytime (Monday - Friday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Saturday - Sunday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Daytime (Saturday - Sunday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Sunday - Thursday)
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 2 days ago
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 2 days ago
About the Role: The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services....
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge Travel Experience Counselor III- US Virt
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 3 days ago
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 3 days ago
Concierge level service and experience is a must. Travel counselors would be supporting global account, including booking for travelers in multiple countries....
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 5 days ago
- Bloomington, MN (16 miles from Brooklyn Center, MN)
- 5 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 11 days ago
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 11 days ago
Havenwood of Minnetonka is recruiting for a hospitality focused Concierge....
- Champlin, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
- Champlin, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
Demographic Data for Brooklyn Center, MN
Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brooklyn Center, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brooklyn Center, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills