Concierge Jobs in Brooklyn Center, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge, Centurion Lounge - CLT
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 5 days ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 5 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
- Maple Grove, MN (7 miles from Brooklyn Center, MN)
- 6 days ago
- Maple Grove, MN (7 miles from Brooklyn Center, MN)
- 6 days ago
Havenwood of Maple Grove is recruiting for a hospitality focused Concierge....
- Chanhassen, MN (16 miles from Brooklyn Center, MN)
- 7 days ago
- Chanhassen, MN (16 miles from Brooklyn Center, MN)
- 7 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 9 days ago
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 9 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
Customer Experience Representative - Minneapolis St. Paul Airport - Full Time
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 9 days ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 9 days ago
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's license with no more than 3 moving violations and...
Customer Experience Concierge / Inside Sales - US Based Remote
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 9 days ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 9 days ago
Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality,...
Remote Work- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 11 days ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 11 days ago
The Concierge is responsible for answering and transferring all incoming telephone calls in a courteous and professional manner, giving information, directions, and other appropriate assistance to residents...
National Customer Experience Representative
- Golden Valley, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
- Golden Valley, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term...
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 13 days ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 13 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 14 days ago
- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 14 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Savage, MN (21 miles from Brooklyn Center, MN)
- 23 days ago
- Savage, MN (21 miles from Brooklyn Center, MN)
- 23 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 26 days ago
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 26 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Sales Associate Color & Curl Concierge 86032
- Burnsville, MN (23 miles from Brooklyn Center, MN)
- 28 days ago
- Burnsville, MN (23 miles from Brooklyn Center, MN)
- 28 days ago
Color Curl Concierge Company: BSG Essential Function The Color Curl Concierge is our steward to the industry demonstrating our dominance in all things color related and in talent development, technical...
Membership Concierge (4pm - 12am)
- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 30+ days ago
- Plymouth, MN (4 miles from Brooklyn Center, MN)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Membership Concierge II- Closing Shifts
- Chanhassen, MN (16 miles from Brooklyn Center, MN)
- 30+ days ago
- Chanhassen, MN (16 miles from Brooklyn Center, MN)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Brooklyn Center, MN
Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brooklyn Center, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brooklyn Center, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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