Concierge Jobs in Hastings, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge, Hope Lodge - Daytime (Bi-Weekly/Saturday - Sunday)
- Bloomington, MN (20 miles from Hastings, MN)
- 11 hours ago
- Bloomington, MN (20 miles from Hastings, MN)
- 11 hours ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Bi- Weekly Saturday - Sunday)
- Bloomington, MN (20 miles from Hastings, MN)
- 11 hours ago
- Bloomington, MN (20 miles from Hastings, MN)
- 11 hours ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge - Driver, Hope Lodge - Daytime (Monday - Friday)
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Saturday - Sunday)
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Daytime (Saturday - Sunday)
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Sunday - Thursday)
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
- Bloomington, MN (20 miles from Hastings, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Bloomington, MN (20 miles from Hastings, MN)
- 2 days ago
- Bloomington, MN (20 miles from Hastings, MN)
- 2 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Bloomington, MN (20 miles from Hastings, MN)
- 5 days ago
- Bloomington, MN (20 miles from Hastings, MN)
- 5 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Apple Valley, MN (15 miles from Hastings, MN)
- 7 days ago
- Apple Valley, MN (15 miles from Hastings, MN)
- 7 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Stillwater, MN (23 miles from Hastings, MN)
- 18 days ago
- Stillwater, MN (23 miles from Hastings, MN)
- 18 days ago
The Guest Service Specialist ensures the efficient flow of 24-hour communications by processing calls through Lakeview Hospital and monitoring the alarms and security of the Curve Crest, Somerset, and...
- Lakeville, MN (21 miles from Hastings, MN)
- 20 days ago
- Lakeville, MN (21 miles from Hastings, MN)
- 20 days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
- Burnsville, MN (19 miles from Hastings, MN)
- 29 days ago
- Burnsville, MN (19 miles from Hastings, MN)
- 29 days ago
Havenwood of Burnsville is currently recruiting for a hospitality-focused Concierge....
- Edina, MN (24 miles from Hastings, MN)
- 45+ days ago
- Edina, MN (24 miles from Hastings, MN)
- 45+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Member Concierge II (Evenings and Weekends)
- Savage, MN (23 miles from Hastings, MN)
- 45+ days ago
- Savage, MN (23 miles from Hastings, MN)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Edina, MN (24 miles from Hastings, MN)
- 60+ days ago
- Edina, MN (24 miles from Hastings, MN)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Hastings, MN
Moving to Hastings, MN? Find some basic demographic data about Hastings, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hastings, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hastings, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills