Concierge Jobs in Maple Grove, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 2 days ago
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 2 days ago
Havenwood of Minnetonka is recruiting for a hospitality focused Concierge....
Guest Services Associate - Part Time 3-11pm - Includes weekends
- Rogers, MN (5 miles from Maple Grove, MN)
- 4 days ago
- Rogers, MN (5 miles from Maple Grove, MN)
- 4 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Residences Concierge (Part-Time)
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 5 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 5 days ago
The Four Seasons Hotel seeks a Residences Concierge to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!...
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 5 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 5 days ago
Job ID 2025-231321 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 5 days ago
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 5 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Roseville, MN (18 miles from Maple Grove, MN)
- 8 days ago
- Roseville, MN (18 miles from Maple Grove, MN)
- 8 days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
- Plymouth, MN (8 miles from Maple Grove, MN)
- 10 days ago
- Plymouth, MN (8 miles from Maple Grove, MN)
- 10 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 12 days ago
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 12 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Bloomington, MN (22 miles from Maple Grove, MN)
- 12 days ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 12 days ago
As the concierge, you will be responsible for providing a high level of customer service....
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 12 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 12 days ago
Responsibilities As a Concierge Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs....
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 17 days ago
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 17 days ago
Suite Concierge (Part-Time) - $17.00 per hour The Suite Concierge is a premium seating, guest-focused professional dedicated to delivering exceptional service to premium ticket holders....
- New Hope, MN (9 miles from Maple Grove, MN)
- 17 days ago
- New Hope, MN (9 miles from Maple Grove, MN)
- 17 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 17 days ago
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 17 days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Edina, MN (16 miles from Maple Grove, MN)
- 19 days ago
- Edina, MN (16 miles from Maple Grove, MN)
- 19 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 19 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 19 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
Demographic Data for Maple Grove, MN
Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Maple Grove, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Maple Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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