Concierge Jobs in Maple Grove, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Beauty Concierge - Mall of America
- Bloomington, MN (22 miles from Maple Grove, MN)
- 9 days ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 9 days ago
The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
Customer Experience Concierge / Inside Sales -US Based Remote
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 1 day ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 1 day ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....
Remote Work- Blaine, MN (12 miles from Maple Grove, MN)
- 6 days ago
- Blaine, MN (12 miles from Maple Grove, MN)
- 6 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Fridley, MN (13 miles from Maple Grove, MN)
- 9 days ago
- Fridley, MN (13 miles from Maple Grove, MN)
- 9 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 9 days ago
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 9 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Customer Experience Representative - Minneapolis St. Paul Airport - Full Time
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 17 days ago
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 17 days ago
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's license with no more than 3 moving violations and...
Membership Concierge (4pm - 12am)
- Plymouth, MN (8 miles from Maple Grove, MN)
- 18 days ago
- Plymouth, MN (8 miles from Maple Grove, MN)
- 18 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Membership Concierge II- Closing Shifts
- Chanhassen, MN (18 miles from Maple Grove, MN)
- 19 days ago
- Chanhassen, MN (18 miles from Maple Grove, MN)
- 19 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 26 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 26 days ago
If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!...
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 30+ days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 30+ days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 45+ days ago
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 45+ days ago
About the Role: The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services....
- Bloomington, MN (22 miles from Maple Grove, MN)
- 45+ days ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Bloomington, MN (22 miles from Maple Grove, MN)
- 45+ days ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Part-Time Concierge - Sat. & Sun. 7am - 4pm
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 60+ days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 60+ days ago
Responsibilities As a Concierge Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs....
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience....
Demographic Data for Maple Grove, MN
Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Maple Grove, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Maple Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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