Concierge Jobs in Maple Grove, MN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge, Hope Lodge - Daytime (Bi-Weekly/Saturday - Sunday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 hour ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 hour ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Bi- Weekly Saturday - Sunday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 hour ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 hour ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge - Driver, Hope Lodge - Daytime (Monday - Friday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Saturday - Sunday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Daytime (Saturday - Sunday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
Concierge, Hope Lodge - Evening (Sunday - Thursday)
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 1 day ago
- Eden Prairie, MN (14 miles from Maple Grove, MN)
- 1 day ago
About the Role: The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services....
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 1 day ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge Travel Experience Counselor III- US Virt
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 2 days ago
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 2 days ago
Concierge level service and experience is a must. Travel counselors would be supporting global account, including booking for travelers in multiple countries....
- Bloomington, MN (22 miles from Maple Grove, MN)
- 4 days ago
- Bloomington, MN (22 miles from Maple Grove, MN)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 10 days ago
- Minnetonka, MN (12 miles from Maple Grove, MN)
- 10 days ago
Havenwood of Minnetonka is recruiting for a hospitality focused Concierge....
- Champlin, MN (7 miles from Maple Grove, MN)
- 11 days ago
- Champlin, MN (7 miles from Maple Grove, MN)
- 11 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 11 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 11 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 11 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 11 days ago
What We Need We are looking for a Corporate Concierge to join Element Fleet Management....
- Chanhassen, MN (18 miles from Maple Grove, MN)
- 12 days ago
- Chanhassen, MN (18 miles from Maple Grove, MN)
- 12 days ago
Position Summary Provides support to Life Time's members and clubs by delivering best in class experiences through an omnichannel of live chat, inbound phone calls and inbound emails. Provides...
Demographic Data for Maple Grove, MN
Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Maple Grove, MN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Maple Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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