Concierge Jobs in Pearl, MS
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Jackson, MS (5 miles from Pearl, MS)
- 4 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 4 days ago
Operates a switchboard receiving incoming calls and placing outgoing local and long distance calls in a professional and courteous manner. Directs calls to appropriate department and extension....
- Brandon, MS (14 miles from Pearl, MS)
- 5 days ago
- Brandon, MS (14 miles from Pearl, MS)
- 5 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Ridgeland, MS (12 miles from Pearl, MS)
- 14 days ago
- Ridgeland, MS (12 miles from Pearl, MS)
- 14 days ago
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
- Jackson, MS (5 miles from Pearl, MS)
- 15 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 15 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Pearl, MS
Moving to Pearl, MS? Find some basic demographic data about Pearl, MS below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pearl, MS
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pearl, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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