Concierge Jobs in Montana
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
08612 COLOR & CURL CONCIERGE Billings, MT, United States JOB DESCRIPTION Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our...
Responsible for providing friendly, competent, and professional service to customers and prospective customers via inbound telephone and electronic channels such as email and chat. Provides a wide...
Title: Guest Services Associate - WorldMark West Yellowstone Resort
- West Yellowstone, MT
- 17 days ago
- West Yellowstone, MT
- 17 days ago
Full Time How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration...
Guest Services Associate - WorldMark West Yellowstone Resort
- West Yellowstone, MT
- 18 days ago
- West Yellowstone, MT
- 18 days ago
Full Time How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration...
Concierge As a Concierge, you will organize guest itineraries and create exceptional experiences....
Customer Experience Representative I - Short Term Worker
- Missoula, MT
- 30+ days ago
- Missoula, MT
- 30+ days ago
Join Our Team as a Recreation Customer Experience Representative! Missoula Parks & Recreation is looking for friendly, customer-focused individuals to provide excellent service at Splash...
Concierge Summer 2025 YC Yellowstone Club Operations, Big Sky, MT, US 5 days agoSeasonal
- Big Sky, MT
- 45+ days ago
- Big Sky, MT
- 45+ days ago
outstanding service standards, solid product knowledge and all other components of guest service....
Concierge YC Yellowstone Club Operations, Big Sky, MT, US 5 days agoFull Time Year Round
- Big Sky, MT
- 45+ days ago
- Big Sky, MT
- 45+ days ago
outstanding service standards, solid product knowledge and all other components of guest service....
Spa Concierge Summer 2024 YC Yellowstone Club Operations, Big Sky, MT, US 19 days agoSeasonal
- Big Sky, MT
- 45+ days ago
- Big Sky, MT
- 45+ days ago
service....
service....
Be highly motivated, passionate, guest-service oriented, courteous, enthusiastic and detail oriented Be well spoken, a good listener, a well organized quick thinker and work well under pressure Actively...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Montana
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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