Concierge Jobs in Montana
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Skills, Experience, & Educational Requirements Previous guest service experience Knowledge of Big Sky Resort terrain and offerings preferred Workplace training from within a high - standard hotel environment...
service....
Spa Concierge/Reception Indira Spa & Wellness is seeking a spa concierge/receptionist to join our team....
Concierge Senior Living Community FT Billings NOC (Overnight) Shift
- Billings, MT
- 13 days ago
- Billings, MT
- 13 days ago
Concierge ~ Senior Living Community ~Billings Fulltime Pay Range: $17.00 - $19.00 Schedule: Friday, Saturday & Sunday 10:00 P.M. - 8:00 A.M....
Gondola Concierge (Seasonal) (16127) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth....
Join our team as a Concierge, a dynamic hybrid role combining personalized care with concierge services!...
We're hiring Concierge to Live. Work. Explore. this summer! Job Summary:Coordinates drivers each location, responsible for daily lineup of drivers, checking for proper uniform, grooming, etc....
We operate communities in the western US and are seeking the right Lofts Concierge to join our team....
Customer Experience Representative I - Short Term Worker
- Missoula, MT
- 90+ days ago
- Missoula, MT
- 90+ days ago
Join Our Team as a Recreation Customer Experience Representative! Missoula Parks & Recreation is looking for friendly, customer-focused individuals to provide excellent service at Splash...
service....
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Montana
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Point-of-Sale System
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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