Concierge Jobs in Omaha, NE
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
JOB DESCRIPTION SUMMARY The Student Services Concierge will greet and assist students and visitors along with performing a variety of functions in the Student Welcome Center....
Automotive Service Concierge - Infiniti
- Elkhorn, NE (16 miles from Omaha, NE)
- 10 days ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 10 days ago
Woodhouse Auto Family is seeking a friendly and organized Automotive Service Concierge to join our team....
- Elkhorn, NE (16 miles from Omaha, NE)
- 11 days ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 11 days ago
Woodhouse Auto Family is seeking a friendly and organized Automotive Service Concierge to join our team....
Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings. 12. Perform all other related duties and special projects as requested and/or assigned....
Sales Associate -COLOR & CURL CONCIERGE CosmoProf 86066
- Omaha, NE
- 30+ days ago
- Omaha, NE
- 30+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Living Options Resources Day in the Life Why Century Park Living Options Assisted Living Independent Living Resources Independent vs. Assisted Talking with Parents Helpful Links Day in the Life...
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Omaha, NE
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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