Concierge Jobs in New Hampshire
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate - Part Time 10 to 15 Hours Weekly, 2 Positions
- City of Concord, NH
- Canterbury, NH
- 4 days ago
- Canterbury, NH
- 4 days ago
The Parks and Recreation Department has an opening for a part time Guest Services Associates....
In Person Part TimeOverview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At...
In PersonWelcome Center Concierge - Plaistow YMCA
- YMCA OF THE NORTH SHORE INC
- Plaistow, NH
- 26 days ago
- Plaistow, NH
- 26 days ago
Welcome Center Concierge - Plaistow YMCA Plaistow Community YMCA - Plaistow, NH 03865 Apply Overview Salary Range $14.50 - $15.00 Hourly Level Entry Position Type Part Time Job Shift Varied Apply Description...
In PersonSummary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay....
In PersonDemographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Hampshire
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills