Concierge Jobs in Franklin, NJ
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - Full Time. Thursday-Monday
- Haledon, NJ (23 miles from Franklin, NJ)
- 17 hours ago
- Haledon, NJ (23 miles from Franklin, NJ)
- 17 hours ago
Job Title: Concierge Location: New York, New York Employment Type: Full Time Salary Range: $22.00-$24.00 /Hr....
- Mountain Lakes, NJ (16 miles from Franklin, NJ)
- 7 days ago
- Mountain Lakes, NJ (16 miles from Franklin, NJ)
- 7 days ago
Job ID 2025-231631 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
Internal/Family Medicine Physician Concierge Practice with Focus on LGBTQ+ and Transitional Care
- Morristown, NJ (23 miles from Franklin, NJ)
- 14 days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 14 days ago
concierge-style internal medicine practice dedicated to inclusive, patient-first care with a strong emphasis on the LGBTQ+ community and transitional health services....
Customer Experience Representative (Fairfield, NJ)
- Fairfield, NJ (22 miles from Franklin, NJ)
- 18 days ago
- Fairfield, NJ (22 miles from Franklin, NJ)
- 18 days ago
Description The Customer Service Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and...
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Family Medicine Physician Concierge Practice : Morristown, New Jersey
- Morristown, NJ (23 miles from Franklin, NJ)
- 23 days ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 23 days ago
Internal/Family Medicine Physician Concierge Practice with Focus on LGBTQ+ and Transitional Care Location: Morristown, New Jersey Practice Type: Concierge / Private Internal Medicine Position: Full-Time...
Customer Experience Representative
- Flanders, NJ (18 miles from Franklin, NJ)
- 26 days ago
- Flanders, NJ (18 miles from Franklin, NJ)
- 26 days ago
Overview Overview: Our Customer Service team members represent the Benjamin Moore brand by creating best in class customer experiences. The ideal candidate will have a passion for people and will...
- West Caldwell, NJ (23 miles from Franklin, NJ)
- 30+ days ago
- West Caldwell, NJ (23 miles from Franklin, NJ)
- 30+ days ago
Basic Qualifications Education/Training/Certifications: Required: High School Diploma/GED Skill(s): Customer Service Oriented, Telephone Etiquette, MS Office Suite Experience: One year as a receptionist...
Demographic Data for Franklin, NJ
Moving to Franklin, NJ? Find some basic demographic data about Franklin, NJ below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Franklin, NJ
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Franklin, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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