Concierge Jobs in Freehold, NJ
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- New Brunswick, NJ (19 miles from Freehold, NJ)
- moments ago
- New Brunswick, NJ (19 miles from Freehold, NJ)
- moments ago
Great Opportunity with Growing Janitorial Company****for a Full-time Concierge at a luxury apartment building in New Brunswick, New Jersey. Great Location! Great schedule!!!...
Customer Experience Representative
- Piscataway, NJ (23 miles from Freehold, NJ)
- 9 hours ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 9 hours ago
Customer Experience Representative, P&B Piscataway, NJ On-Site We have an immediate hybrid opening for Customer Experience Representative in our Piscataway facility. Work directly with our...
- Edison, NJ (20 miles from Freehold, NJ)
- 9 days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 9 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Membership Concierge- Closing Shifts (8pm-12:15am)
- Middletown, NJ (15 miles from Freehold, NJ)
- 11 days ago
- Middletown, NJ (15 miles from Freehold, NJ)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Princeton, NJ (21 miles from Freehold, NJ)
- 25 days ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 25 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Monroe Township, NJ (9 miles from Freehold, NJ)
- 27 days ago
- Monroe Township, NJ (9 miles from Freehold, NJ)
- 27 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Keasbey, NJ (19 miles from Freehold, NJ)
- 30+ days ago
- Keasbey, NJ (19 miles from Freehold, NJ)
- 30+ days ago
Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...
Concierge- The Edge at Matawan
- Matawan, NJ (12 miles from Freehold, NJ)
- 30+ days ago
- Matawan, NJ (12 miles from Freehold, NJ)
- 30+ days ago
We're currently seeking a Concierge for our multi-family portfolio of properties, with some experience in the customer service industry....
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- Piscataway, NJ (23 miles from Freehold, NJ)
- 45+ days ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 45+ days ago
We're currently seeking a Concierge for our multi-family portfolio of properties, with some experience in the customer service industry....
- Middletown, NJ (15 miles from Freehold, NJ)
- 60+ days ago
- Middletown, NJ (15 miles from Freehold, NJ)
- 60+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Freehold, NJ
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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