Concierge Jobs in East Syracuse, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Turning Stone Enterprises
- Verona, NY (23 miles from East Syracuse, NY)
- 30+ days ago
- Verona, NY (23 miles from East Syracuse, NY)
- 30+ days ago
Your day-to-day as a Concierge with us: Going above and beyond required duties to ensure exceptional guest service to VIPs and all other guests....
In Person- LIVERPOOL AL IL OPCO
- Liverpool, NY (8 miles from East Syracuse, NY)
- 30+ days ago
- Liverpool, NY (8 miles from East Syracuse, NY)
- 30+ days ago
The essential functions of the job for the Concierge requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following: Comply...
In Person- Turning Stone Enterprises
- Verona, NY (23 miles from East Syracuse, NY)
- 60+ days ago
- Verona, NY (23 miles from East Syracuse, NY)
- 60+ days ago
Your day-to-day as a Concierge with us: Going above and beyond required duties to ensure exceptional guest service to VIPs and all other guests....
In Person- Turning Stone Enterprises
- Verona, NY (23 miles from East Syracuse, NY)
- 90+ days ago
- Verona, NY (23 miles from East Syracuse, NY)
- 90+ days ago
Consistently goes above and beyond required duties to ensure superior and personalized guest service for all Lodge guests....
In PersonDemographic Data for East Syracuse, NY
Moving to East Syracuse, NY? Find some basic demographic data about East Syracuse, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in East Syracuse, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in East Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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