Concierge Jobs in Newfane, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Microsoft
- Williamsville, NY (19 miles from Newfane, NY)
- 6 days ago
- Williamsville, NY (19 miles from Newfane, NY)
- 6 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Microsoft Programs
- Williamsville, NY (19 miles from Newfane, NY)
- 6 days ago
- Williamsville, NY (19 miles from Newfane, NY)
- 6 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative
- Williamsville, NY (19 miles from Newfane, NY)
- 21 days ago
- Williamsville, NY (19 miles from Newfane, NY)
- 21 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
- Grand Island, NY (20 miles from Newfane, NY)
- 30+ days ago
- Grand Island, NY (20 miles from Newfane, NY)
- 30+ days ago
Follow the daily procedure for opening and closing of the guest service center, including ensuring a clean and orderly guest service center and environment....
Sales Associate -COLOR & CURL CONCIERGE 06015
- Amherst, NY (19 miles from Newfane, NY)
- 90+ days ago
- Amherst, NY (19 miles from Newfane, NY)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Newfane, NY
Moving to Newfane, NY? Find some basic demographic data about Newfane, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Newfane, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Newfane, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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