Concierge Jobs in Pittsford, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Churchville, NY (16 miles from Pittsford, NY)
- moments ago
- Churchville, NY (16 miles from Pittsford, NY)
- moments ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Customer Experience Representative - Rochester Airport - Full Time
- Rochester, NY (8 miles from Pittsford, NY)
- 14 hours ago
- Rochester, NY (8 miles from Pittsford, NY)
- 14 hours ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
Customer Experience Representative - Rochester Airport
- Westgate, NY (11 miles from Pittsford, NY)
- 6 days ago
- Westgate, NY (11 miles from Pittsford, NY)
- 6 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
- Penfield, NY (7 miles from Pittsford, NY)
- 9 days ago
- Penfield, NY (7 miles from Pittsford, NY)
- 9 days ago
We are looking to meet people who agree that the Concierge is one of the most important components in our operation....
Customer Experience Representative - Rochester Airport
- Rochester, NY (8 miles from Pittsford, NY)
- 9 days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 9 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years No drug or alcohol related...
- Rochester, NY (8 miles from Pittsford, NY)
- 21 days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 21 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Webster, NY (12 miles from Pittsford, NY)
- 25 days ago
- Webster, NY (12 miles from Pittsford, NY)
- 25 days ago
Company Description Starting at $16/hour PER DIEM SHIFTS: Days, Evenings, Weekends and OVERNIGHTS Do you have HEART? We are looking for individuals who can embrace our mission to purposely...
On Call Concierge, Hope Lodge - American Cancer Society
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Sales Associate -Color & Curl Concierge 06194
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products...
Demographic Data for Pittsford, NY
Moving to Pittsford, NY? Find some basic demographic data about Pittsford, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pittsford, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pittsford, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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