Concierge Jobs in Webster, NY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge-Part Time-Mon/Tue/Wed/Fri 4:30pm-10:00pm
- Senior Lifestyle
- Webster, NY
- 1 day ago
- Webster, NY
- 1 day ago
Company Description Pay Range $16.00-$18.00 Part Time/PRN -Mon/Wed/Fri 4:30pm-10:00pm Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich...
In Person Part Time- Senior Lifestyle
- Rochester, NY (11 miles from Webster, NY)
- 13 days ago
- Rochester, NY (11 miles from Webster, NY)
- 13 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In Person- Jewish Home
- Rochester, NY (9 miles from Webster, NY)
- 19 days ago
- Rochester, NY (9 miles from Webster, NY)
- 19 days ago
Pay Rate : $16.23 per hour Per Diem GENERAL SCOPE: Greets and welcomes visitors, residents and staff in a professional manner. Provide information on daily activities and services provided by the...
In Person- Jewish Home
- Rochester, NY (9 miles from Webster, NY)
- 19 days ago
- Rochester, NY (9 miles from Webster, NY)
- 19 days ago
Full time concierge performs scheduling of staff and interacts with agency for coverage needs on a daily basis with approval of department manager. All other job duties as assigned....
In PersonConcierge-Part Time-Mon/Wed/Fri 4:30pm-10:00pm
- Senior Lifestyle
- Webster, NY
- 26 days ago
- Webster, NY
- 26 days ago
Company Description Pay Range $17.00-$19.00 Part Time/PRN -Mon/Wed/Fri 4:30pm-10:00pm Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich...
In Person Part TimeCompany Description Pay Range $17.00-$19.00 Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART;...
In Person Full Time- American Cancer Society
- Rochester, NY (9 miles from Webster, NY)
- 28 days ago
- Rochester, NY (9 miles from Webster, NY)
- 28 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
In Person- American Cancer Society
- Rochester, NY (9 miles from Webster, NY)
- 45+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 45+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
In Person- United Engineers Limited
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
Requirements Minimum GCE 'N' Levels or equivalent qualifications Well groomed, service oriented and a team player Proficient in OPERA system will be added advantage Able to perform rotating shift, including...
In PersonDemographic Data for Webster, NY
Moving to Webster, NY? Find some basic demographic data about Webster, NY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Webster, NY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Webster, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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