Concierge Jobs in Tennessee
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
POSITION SUMMARY As a Customer Care Agent, you will respond to and resolve customer inquiries received through various channels, including telephone and digital channels, while meeting the Bank’s...
Concierge Nurse Consultant Role: Gallagher Bassett’s GBCARE division is looking for a nurse to join its new Clinical Concierge group....
- Fairfield Glade, TN
- 1 day ago
- Fairfield Glade, TN
- 1 day ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
The Spa Concierge will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax...
Concierge Attendant As an M CLUB Concierge Attendant, you will fill a guest services role in supporting your hotel's guest experience goals....
Requirements At least two years of hotel guest services experience highly preferred. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software....
which require coordination of multiple departments and functions; to serve as a resource for all concierge functions and systems....
Title: Guest Services Associate (2nd Shift): Club Wyndham Great Smokies
- Sevierville, TN
- 10 days ago
- Sevierville, TN
- 10 days ago
How You'll Shine As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Front Desk/Concierge Part-Time Open to work every other weekend or work every weekend....
Overall SummaryDealership Support Staff EducationHigh School ExperienceLess than 1 year Additional InformationTwin City Hyundai and Genesis of South Knoxville are looking to add a set of helping...
The Spa Concierge will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax...
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Job Details Job Location : Blackberry Mountain - Walland, TN Salary Range : $15.00 Hourly Job Shift : Any Description and Qualifications The Adventure Concierge team is responsible for ensuring that...
Concierge Position Summary- Part Time Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building...
Weekend Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Tennessee
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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