Concierge Jobs in Tennessee
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Job Details Job Location: Corporate Services - Maryville, TN Position Type: Full Time Salary Range: $15.00 Hourly Job Shift: Day Description and Qualifications The concierge team is responsible for...
The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales....
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
guidance and support to resolve customer inquiries Perform accurate data entry and maintain up-to-date records Learn and assist with order entry processes and ERP system navigation Provide timely and courteous...
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
The Clarendale at Bellevue Place is recruiting for a hospitality focused part time Concierge....
Previous experience in hospitality, guest services, or a related field is preferred....
Utility Customer Care Agent 2 - Customer Care Dispatch
- Nashville, TN
- 3 days ago
- Nashville, TN
- 3 days ago
The primary purpose of the Utility Customer Care Agent 2 is to provide leadership and coordination for the most complex, specialized, and technically skilled functions within the Dispatch Section....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge Bridge at Hickory Woods Antioch, TN Employment Status: PRN Shift: Day, Evening and Weekends This is a part time position. It requires every other weekend work schedule....
The Pointe at Kirby Gate Senior Living Community is currently seeking a Part Time Concierge to enhances resident services and provides up to date information in a more efficient and timely manner....
Concierge Nurse Consultant Role: Gallagher Bassett’s GBCARE division is looking for a registered nurse to join its new Clinical Concierge group....
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Job Summary and Qualifications As a Patient Experience Concierge, you will provide exceptional service to our patient population....
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Tennessee
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Tennessee
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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