Concierge Jobs in Texas
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
JOB SUMMARY The Guest Services Concierge provides consistent highly personalized concierge services to guests and patients in accordance with guest services guidelines, policies and procedures....
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Jump-start your career as a Patient Experience Concierge today with Medical City Dallas....
Lewisville Estates Senior Living Community is seeking a Concierge to enhances resident services and provides up to date information in a more efficient and timely manner....
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
About the Role: The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services....
We're looking for a Concierge Security Engineer 3 to be part of making this happen....
Customer Experience Representative - (Downtown Austin) Location: Austin, TX | In-Person | Full-time Company: Smartish Reports To: Head of Brand & Marketing About Smartish Smartish is a 16-year-old...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Purpose The Wildflower Center is seeking a Guest Services Associate to join our team....
Clinical Concierge- NCT with MA/LVN - Addison Bring your passion to Texas Health so we are Better + Together Locations currently hiring : 4135 Belt Line rd suite 124, Addison, Texas 75001 Works hours...
The Spa concierge is responsible for providing extraordinary personal guest service throughout the guests visits....
Answer all incoming phone calls in a prompt, courteous, professional manner and forward to the appropriate destination....
Classification: Support Staff Exemption Status/Test: Non-exempt Job Grade: 4 Department: Center for Print Production and Distribution Reports To: Chief, Print Production and Distribution Job Goal:...
Demographic Data for Texas
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Texas
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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