Concierge Jobs in New Kent, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Mechanicsville, VA (12 miles from New Kent, VA)
- 7 days ago
- Mechanicsville, VA (12 miles from New Kent, VA)
- 7 days ago
Job Summary and Qualifications As a Patient Experience Concierge, you will provide exceptional service to our patient population....
Customer Experience Representative
- Rich Int Ap, VA (15 miles from New Kent, VA)
- 20 days ago
- Rich Int Ap, VA (15 miles from New Kent, VA)
- 20 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Riverside's Lifelong Health Earn and Learn Nurse Aide Program (Hospitality Assistant to CNA)- Saluda
- Saluda, VA (24 miles from New Kent, VA)
- 60+ days ago
- Saluda, VA (24 miles from New Kent, VA)
- 60+ days ago
Saluda, Virginia Riverside's Nurse Aide Program is intended to transition new hires from Hospitality Assistants to fully licensed Certified Nurse Aides. In this program, you will begin by working...
- Henrico, VA (14 miles from New Kent, VA)
- 90+ days ago
- Henrico, VA (14 miles from New Kent, VA)
- 90+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for New Kent, VA
Moving to New Kent, VA? Find some basic demographic data about New Kent, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Kent, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Kent, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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