Concierge Jobs in Petersburg, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Midlothian, VA (23 miles from Petersburg, VA)
- 2 days ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 2 days ago
Shift details: Concierge Monday- Friday; Weekends required PURPOSE Concierge The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living....
Patient Concierge Representative - Ambulatory - Days
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
- Henrico, VA (21 miles from Petersburg, VA)
- 27 days ago
The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient...
Front Desk Concierge/Receptionist
- Richmond, VA (21 miles from Petersburg, VA)
- 30+ days ago
- Richmond, VA (21 miles from Petersburg, VA)
- 30+ days ago
Are you Richmond R.E.A.D.Y? R espect. E quity. A ccountability. D iversity YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth...
Demographic Data for Petersburg, VA
Moving to Petersburg, VA? Find some basic demographic data about Petersburg, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Petersburg, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Petersburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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