Concierge Jobs in Yorktown, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge (PT Evenings and Weekends)
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
The Concierge is often the first person to assist our residents, guest, and potential new team-members. What will you get to do as a Concierge?...
Riverside's Lifelong Health Earn and Learn Nurse Aide Program (Hospitality Assistant to CNA)- Saluda
- Saluda, VA (23 miles from Yorktown, VA)
- 24 days ago
- Saluda, VA (23 miles from Yorktown, VA)
- 24 days ago
Saluda, Virginia Riverside's Nurse Aide Program is intended to transition new hires from Hospitality Assistants to fully licensed Certified Nurse Aides. In this program, you will begin by working...
Hospitality Assistant - Part Time Whitehouse Ipswich
- Suffolk, VA (24 miles from Yorktown, VA)
- 30+ days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 30+ days ago
simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.Friendly, welcoming, courteous...
Demographic Data for Yorktown, VA
Moving to Yorktown, VA? Find some basic demographic data about Yorktown, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Yorktown, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Yorktown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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