Concierge Jobs in Yorktown, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Smithfield, VA (16 miles from Yorktown, VA)
- 1 day ago
- Smithfield, VA (16 miles from Yorktown, VA)
- 1 day ago
Smithfield, Virginia Riverside's Nurse Aide Program is intended to transition new hires from Hospitality Assistants to fully licensed Certified Nurse Aides. In this program, you will begin by...
- Battery Park, VA (16 miles from Yorktown, VA)
- 23 days ago
- Battery Park, VA (16 miles from Yorktown, VA)
- 23 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Guest Services Associate- Club Wyndham Patriots Place Resort
- Williamsburg, VA (12 miles from Yorktown, VA)
- 90+ days ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 90+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Demographic Data for Yorktown, VA
Moving to Yorktown, VA? Find some basic demographic data about Yorktown, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Yorktown, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Yorktown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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