Concierge Jobs in Brown Deer, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Greenfield, WI (10 miles from Brown Deer, WI)
- 3 days ago
- Greenfield, WI (10 miles from Brown Deer, WI)
- 3 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Customer Experience Concierge - US Based Remote
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 6 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 6 days ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote Work- Brookfield, WI (9 miles from Brown Deer, WI)
- 6 days ago
- Brookfield, WI (9 miles from Brown Deer, WI)
- 6 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 30+ days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 30+ days ago
Job Type Full-time Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response...
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 30+ days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 30+ days ago
As a Casino Concierge, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team....
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
- Brookfield, WI (9 miles from Brown Deer, WI)
- 45+ days ago
- Brookfield, WI (9 miles from Brown Deer, WI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Brown Deer, WI
Moving to Brown Deer, WI? Find some basic demographic data about Brown Deer, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brown Deer, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brown Deer, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Safety Training
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Driving
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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