Concierge Jobs in Hudson, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge, Centurion Lounge - CLT
- Saint Paul, MN (18 miles from Hudson, WI)
- 4 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 4 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Customer Experience Representative - Minneapolis St. Paul Airport - Full Time
- Saint Paul, MN (18 miles from Hudson, WI)
- 8 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 8 days ago
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's license with no more than 3 moving violations and...
- Saint Paul, MN (18 miles from Hudson, WI)
- 8 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 8 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Saint Paul, MN (18 miles from Hudson, WI)
- 12 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 12 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Stillwater, MN (9 miles from Hudson, WI)
- 60+ days ago
- Stillwater, MN (9 miles from Hudson, WI)
- 60+ days ago
The Guest Service Specialist ensures the efficient flow of 24-hour communications by processing calls through Lakeview Hospital and monitoring the alarms and security of the Curve Crest, Somerset, and...
Demographic Data for Hudson, WI
Moving to Hudson, WI? Find some basic demographic data about Hudson, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hudson, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hudson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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