Concierge Jobs in Somerset, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Forest Lake, MN (18 miles from Somerset, WI)
- 6 days ago
- Forest Lake, MN (18 miles from Somerset, WI)
- 6 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Saint Paul, MN (23 miles from Somerset, WI)
- 7 days ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 7 days ago
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's license with no more than 3 moving violations and...
Customer Experience Representative - Minneapolis St. Paul Airport - Full Time
- Saint Paul, MN (23 miles from Somerset, WI)
- 10 days ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 10 days ago
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's license with no more than 3 moving violations and...
- Roseville, MN (24 miles from Somerset, WI)
- 19 days ago
- Roseville, MN (24 miles from Somerset, WI)
- 19 days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
- Woodbury, MN (19 miles from Somerset, WI)
- 30+ days ago
- Woodbury, MN (19 miles from Somerset, WI)
- 30+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Saint Paul, MN (23 miles from Somerset, WI)
- 45+ days ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Somerset, WI
Moving to Somerset, WI? Find some basic demographic data about Somerset, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Somerset, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Somerset, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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