Front Desk Attendant Jobs in Florence, AL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Medical Receptionist at Huntsville Hospital Urgent Care - FT/PRN
- Urgent Team
- Florence, AL
- 14 days ago
- Urgent Team
- Florence, AL
- 14 days ago
Huntsville Hospital Urgent Care is looking for an experienced Medical Receptionists to join our team at ouir centers in Florence and Muscle Shoals, Alabama. The ideal candidates will have a...
Shoals Hospital Shoals OBGYN 1751 Veterans Dr, Suite 205A Florence, AL 35630 Job Title: Receptionist Job Type: Full Time Who We Are: People are our passion and purpose. Come work where you are...
Job Title: Receptionist Job Type: FT Your experience matters At North Alabama Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive...
North Alabama Medical Center Job Title: Receptionist, Senior Job Type: Full Time Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what...
Demographic Data for Florence, AL
Moving to Florence, AL? Find some basic demographic data about Florence, AL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Florence, AL
Highest Education Level
Front Desk Attendants in Florence, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Wellness
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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