Front Desk Attendant Jobs in Florence, AZ
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Superior, AZ (24 miles from Florence, AZ)
- 11 days ago
- Superior, AZ (24 miles from Florence, AZ)
- 11 days ago
As a Guest Services Agent you will: Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health....
- Queen Creek, AZ (22 miles from Florence, AZ)
- 18 days ago
- Queen Creek, AZ (22 miles from Florence, AZ)
- 18 days ago
The role provides prompt, courteous service to customers either on the phone or in person. Job Description What would you do?...
- Queen Creek, AZ (22 miles from Florence, AZ)
- 23 days ago
- Queen Creek, AZ (22 miles from Florence, AZ)
- 23 days ago
Receptionist (7-12) Full time Charter One Description American Leadership Academy is currently accepting applications for a 12 month Receptionist for the 2025-2026 academic school year at our...
Receptionist 2025-2026 School Year (329)
- Queen Creek, AZ (22 miles from Florence, AZ)
- 90+ days ago
- Queen Creek, AZ (22 miles from Florence, AZ)
- 90+ days ago
Queen Creek High School JOB GOAL: To act as confidential receptionist to schol office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous...
Demographic Data for Florence, AZ
Moving to Florence, AZ? Find some basic demographic data about Florence, AZ below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Florence, AZ
Highest Education Level
Front Desk Attendants in Florence, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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