Front Desk Attendant Jobs in Groton, CT
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Ledyard, CT (6 miles from Groton, CT)
- 23 hours ago
- Ledyard, CT (6 miles from Groton, CT)
- 23 hours ago
Pay: $17.50 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge...
- Old Saybrook, CT (18 miles from Groton, CT)
- 1 day ago
- Old Saybrook, CT (18 miles from Groton, CT)
- 1 day ago
Process mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner. Types and proofreads reports, letters and correspondence for staff as needed....
- Colchester, CT (20 miles from Groton, CT)
- 1 day ago
- Colchester, CT (20 miles from Groton, CT)
- 1 day ago
UCFS is currently seeking a part-time (20hr) Medical Receptionist for our Colchester Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors,...
- North Stonington, CT (11 miles from Groton, CT)
- 4 days ago
- North Stonington, CT (11 miles from Groton, CT)
- 4 days ago
Job Duties: Answer all incoming phone calls in a courteous, professional manner. Screen calls for clinical and administrative staff as required, with accurate message taking as necessary....
- East Hampton, NY (23 miles from Groton, CT)
- 4 days ago
- East Hampton, NY (23 miles from Groton, CT)
- 4 days ago
KEY ACCOUNTABILITIES: Guest Service: o Greeting guests, checking them in and out, distributing room keys, and providing information about the hotel and local area....
- Windham, CT (23 miles from Groton, CT)
- 5 days ago
- Windham, CT (23 miles from Groton, CT)
- 5 days ago
Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Windham Care Center! We are the largest gastroenterology practice in the state...
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
- Carolina, RI (21 miles from Groton, CT)
- 12 days ago
- Carolina, RI (21 miles from Groton, CT)
- 12 days ago
Company Description Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The...
Responsible for front desk operations lobby appearance guest service-related office operations and the safety security and privacy of all guests....
Hilton Garden Inn Mystic/Groton is hiring for a hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Responsibilities include...
Medical Receptionist - Neurosurgery - NEMG
- New London, CT (3 miles from Groton, CT)
- 19 days ago
- New London, CT (3 miles from Groton, CT)
- 19 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
Guest Receptionist - Part Time
- Uncasville, CT (8 miles from Groton, CT)
- 19 days ago
- Uncasville, CT (8 miles from Groton, CT)
- 19 days ago
Primary Duties and Responsibilities: includes but not limited to: Greets guests in a warm and sincere manner and provides outstanding guest service Registers hotel guests and assigns and issues room...
Medical Receptionist - Pediatrics
- Gales Ferry, CT (5 miles from Groton, CT)
- 20 days ago
- Gales Ferry, CT (5 miles from Groton, CT)
- 20 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
- Ledyard, CT (6 miles from Groton, CT)
- 24 days ago
- Ledyard, CT (6 miles from Groton, CT)
- 24 days ago
Under the supervision of the Front Office Shift Manager, the incumbent greets and registers guests providing courteous front desk services....
Patient Coordinator (Medical Receptionist - Full Time) - New London
- New London, CT (3 miles from Groton, CT)
- 26 days ago
- New London, CT (3 miles from Groton, CT)
- 26 days ago
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut,...
Demographic Data for Groton, CT
Moving to Groton, CT? Find some basic demographic data about Groton, CT below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Groton, CT
Highest Education Level
Front Desk Attendants in Groton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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