Front Desk Attendant Jobs in New Britain, CT

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 65 Jobs

Receptionist/Administrative Assistant

  • Wallingford, CT (14 miles from New Britain, CT)
  • 13 hours ago
  • Wallingford, CT (14 miles from New Britain, CT)
  • 13 hours ago

Key Responsibilities Greet and assist visitors, clients, and vendors in a courteous andprofessional manner.Answer and direct incoming phone calls promptly and accurately.Maintain visitor logs and issue...

Medical Receptionist - Family Medicine Clinical

  • Hartford, CT (10 miles from New Britain, CT)
  • 13 hours ago
  • Hartford, CT (10 miles from New Britain, CT)
  • 13 hours ago

Employment Type: Full time Shift: Day Shift Description: Position Purpose: The Medical Receptionist or Business Services Representative will display a drive to provide patient-centered experiences...

Medical Receptionist - OBGYN

  • Hartford, CT (10 miles from New Britain, CT)
  • 13 hours ago
  • Hartford, CT (10 miles from New Britain, CT)
  • 13 hours ago

Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....

Medical Receptionist - Urgent Care

  • Waterbury, CT (15 miles from New Britain, CT)
  • 1 day ago
  • Waterbury, CT (15 miles from New Britain, CT)
  • 1 day ago

Employment Type: Full time Shift: Day Shift Description: Posting Urgent Care Medical Receptionist Be the Heart of Our Front Desk! Are you organized, tech-savvy, and passionate about helping...

Medical Receptionist

  • Prospect, CT (15 miles from New Britain, CT)
  • 1 day ago
  • Prospect, CT (15 miles from New Britain, CT)
  • 1 day ago

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our...

Receptionist

  • Plainville, CT (3 miles from New Britain, CT)
  • 2 days ago
  • Plainville, CT (3 miles from New Britain, CT)
  • 2 days ago

Process mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner. Types and proofreads reports, letters and correspondence for staff as needed....

Receptionist

  • Bristol, CT (8 miles from New Britain, CT)
  • 2 days ago
  • Bristol, CT (8 miles from New Britain, CT)
  • 2 days ago

A Great Place to Work The Pines at Bristol is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will...

Medical Receptionist - Somers Primary Care

  • Hartford, CT (10 miles from New Britain, CT)
  • 4 days ago
  • Hartford, CT (10 miles from New Britain, CT)
  • 4 days ago

Employment Type: Full time Shift: Day Shift Description: Medical Receptionist - Be the Heart of Our Front Desk! Are you organized, tech-savvy, and passionate about helping others? Join our Somers...

Medical Receptionist

  • Manchester, CT (14 miles from New Britain, CT)
  • 4 days ago
  • Manchester, CT (14 miles from New Britain, CT)
  • 4 days ago

First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our Manchester clinic providing excellent customer service while managing...

Guest Services Rep Part Time-104020

  • Meriden, CT (8 miles from New Britain, CT)
  • 5 days ago
  • Meriden, CT (8 miles from New Britain, CT)
  • 5 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist - Surgery

  • Hartford, CT (10 miles from New Britain, CT)
  • 6 days ago
  • Hartford, CT (10 miles from New Britain, CT)
  • 6 days ago

Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....

Medical Receptionist - Gastroenterology

  • Waterbury, CT (15 miles from New Britain, CT)
  • 6 days ago
  • Waterbury, CT (15 miles from New Britain, CT)
  • 6 days ago

Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....

Front Desk Coordinator I

  • West Hartford, CT (6 miles from New Britain, CT)
  • 7 days ago
  • West Hartford, CT (6 miles from New Britain, CT)
  • 7 days ago

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and...

On-Call Front Desk Receptionist

  • Hartford, CT (10 miles from New Britain, CT)
  • 7 days ago
  • Hartford, CT (10 miles from New Britain, CT)
  • 7 days ago

Overview Location: Divisional Headquarters (Hartford, CT) Status: On-Call (as needed) Scope of Position: Greet visitors at the front door, handle incoming phone calls and inquiries, and receive or...

Receptionist - Nights and Weekends

  • West Hartford, CT (6 miles from New Britain, CT)
  • 7 days ago
  • West Hartford, CT (6 miles from New Britain, CT)
  • 7 days ago

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...

Demographic Data for New Britain, CT

Moving to New Britain, CT? Find some basic demographic data about New Britain, CT below.


Local
National
74,175
1,025
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in New Britain, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in New Britain, CT offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in New Britain, CT
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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