Front Desk Attendant Jobs in Dover, DE
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Odessa, DE (22 miles from Dover, DE)
- 1 day ago
- Odessa, DE (22 miles from Dover, DE)
- 1 day ago
un Phone Receptionist (MOT) VWI Inc. compensation: to be discussed at interview employment type: experience level: no experience required job title: Phone Receptionist Someone to answer phones and...
Customer Service Representative
- Bridgeton, NJ (22 miles from Dover, DE)
- 1 day ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 1 day ago
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...
- Bridgeton, NJ (22 miles from Dover, DE)
- 5 days ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 5 days ago
Greet and assist visitors and guests in a courteous and professional manner; ascertain the purpose of their visit and direct or escort them to the appropriate location....
Customer Support Specialist / Cashier / Receptionist - P/T - Dover Chevy
- Dover, DE
- 8 days ago
- Dover, DE
- 8 days ago
Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...
Customer Support Specialist / Cashier / Receptionist - F/T- Dover Chevy
- Dover, DE
- 8 days ago
- Dover, DE
- 8 days ago
Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth Hertrich Family of Automobile Dealerships seeks a Full Time Customer Support...
- Frederica, DE (8 miles from Dover, DE)
- 90+ days ago
- Frederica, DE (8 miles from Dover, DE)
- 90+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...
Demographic Data for Dover, DE
Moving to Dover, DE? Find some basic demographic data about Dover, DE below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Dover, DE
Highest Education Level
Front Desk Attendants in Dover, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »