Front Desk Attendant Jobs in Smyrna, GA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 112 Jobs

Front Desk Agent (full time) - Crowne Plaza Atlanta Perimeter at Ravinia

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 hours ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 hours ago

Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....

Aviation Front Desk Customer Service Representative Full Time Job Atlanta, GA

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 10 hours ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 10 hours ago

Apply Now Why Youll Love This Aviation Front Desk Customer Service Representative Job Did you ever want to work in aviation but didnt know how to break into the industry? Would you like working in...

Customer Service Representative- Time Limited

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 20 hours ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 20 hours ago

Customer Service Representative Time Limited Fayette County Health Department District 4 Public Health 245 Booker Ave, Suite A Fayetteville, GA 30215 Hourly Position, 40 hours per week Position is...

Guest Service Representative - AC/Moxy Midtown Atlanta

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 1 day ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 1 day ago

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...

Guest Service Agent - Waldorf Astoria Atlanta Buckhead

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 1 day ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 1 day ago

As a Guest Service Agent, you would be responsible for delivering exceptional guest service, to include checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest...

Spa Receptionist FT

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 2 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 2 days ago

About the Spa Receptionist position First impressions count. To ensure our guests have a memorable experience from the start, we're seeking a Spa Receptionist to greet guests, provide a warm...

Office Assistant- Receptionist Sales Support

  • Alpharetta, GA (21 miles from Smyrna, GA)
  • 2 days ago
  • Alpharetta, GA (21 miles from Smyrna, GA)
  • 2 days ago

Full Time, Monday -Friday, Hours: 8:00am-5:00pm Hour for Lunch, 12:00-1:00 pm Salary: $ 18.00 Hour, 40 Hours Week Alpharetta- Cumming Location- must live within reasonable commuting distance NO...

Customer Service Representative

  • Tucker, GA (16 miles from Smyrna, GA)
  • 2 days ago
  • Tucker, GA (16 miles from Smyrna, GA)
  • 2 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Front Desk Agent / Night Audit.

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 2 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 2 days ago

The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel 3600 Piedmont Road Northeast Atlanta, GA 30305 Hotel with 102 Rooms 1 Location Employee Benefits( Medical, dental, vision) + Marriott...

Front Desk Supervisor - Ellis Hotel

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 3 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 3 days ago

Balance cost controls with exceptional guest service and associate satisfaction. Maintain STRICT key controls and safety and security standards....

Front Desk Agent (Overnight) - Night Audit.

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 3 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 3 days ago

Front Desk Agent (Overnight) - Night Audit. The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel 3600 Piedmont Road Northeast Atlanta, GA 30305 Hotel with 102 Rooms 1 Location Employee Benefits(...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Fairburn, GA (20 miles from Smyrna, GA)
  • 3 days ago
  • Fairburn, GA (20 miles from Smyrna, GA)
  • 3 days ago

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Join Our Community of Food People! This position has been segmented as hybrid meaning the work...

Office Services Associate/Receptionist

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 4 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 4 days ago

Office Services Associate/Receptionist Job Description Summary JOB SUMMARY: This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate...

Back Office Receptionist/PAR Part-Time

  • Decatur, GA (13 miles from Smyrna, GA)
  • 4 days ago
  • Decatur, GA (13 miles from Smyrna, GA)
  • 4 days ago

Company Description Decatur Hand & Physical Therapy Specialists is a locally owned outpatient clinic offering orthopedic physical therapy, hand therapy, women's health physical therapy, and...

Front Desk Agent

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 days ago

Front Desk Agent Wylie Hotel Atlanta, Tapestry Collection by Hilton 551 Ponce De Leon Avenue NE Atlanta, GA 30308 Hotel with 111 Rooms Managed By Driftwood Hospitality Management Hilton &...

Demographic Data for Smyrna, GA

Moving to Smyrna, GA? Find some basic demographic data about Smyrna, GA below.


Local
National
80,448
2,246
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Smyrna, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Smyrna, GA offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.2%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Smyrna, GA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »