Front Desk Attendant Jobs in Ames, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Johnston, IA (22 miles from Ames, IA)
- 3 days ago
- Johnston, IA (22 miles from Ames, IA)
- 3 days ago
Answers all incoming calls and text messages in a timely and professional manner demonstrating appropriate customer service. Directs incoming calls appropriately while maintaining confidentiality,...
Experience Specialist/Receptionist: Ankeny Internal Medicine
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
Area of Interest: Patient Services FTE/Hours per pay period:.6 Department: Internal Med- Ankeny at Prairi Shift: 8a-5p 5 days per week Job ID: 166552 Overview Experience Specialist/Receptionist...
- Johnston, IA (22 miles from Ames, IA)
- 8 days ago
- Johnston, IA (22 miles from Ames, IA)
- 8 days ago
Employment Type: Part time Shift: Description: n/a Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences,...
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
Experience Specialist/Receptionist: Huxley Family Medicine
- Huxley, IA (10 miles from Ames, IA)
- 12 days ago
- Huxley, IA (10 miles from Ames, IA)
- 12 days ago
Overview Experience Specialist/Receptionist Huxley Family Medicine Monday-Friday 8:30AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...
Receptionist (FT) Pain & Physical Medicine (PMR) West Ames 2025-119
- Ames, IA
- 15 days ago
- Ames, IA
- 15 days ago
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
Position Type: Secretarial/Clerical/ District Office Secretary Date Posted: 1/3/2025 Location: District Office Closing Date: 01/17/2025 Welcome to Ames Community School District (CSD),...
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ames, IA
Highest Education Level
Front Desk Attendants in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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