Front Desk Attendant Jobs in Ames, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Weekend Receptionist - CopperWood Assisted Living
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
Position Summary In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the...
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Front Desk Associate - Temporary Job Group: Merit Required Minimum Qualifications: Ability to read, write and follow instructions. Preferred Qualifications: Customer service experience Experience...
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
Experience Specialist/Receptionist: Huxley Family Medicine
- Huxley, IA (10 miles from Ames, IA)
- 9 days ago
- Huxley, IA (10 miles from Ames, IA)
- 9 days ago
Overview Experience Specialist/Receptionist Huxley Family Medicine Monday-Friday 8:30AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 12 days ago
Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to...
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
- Johnston, IA (22 miles from Ames, IA)
- 30+ days ago
- Johnston, IA (22 miles from Ames, IA)
- 30+ days ago
Job Type Full-time Description Come Smile with Us! Are you passionate about creating a welcoming environment and supporting a mission-driven team? Join Delta Dental of Iowa as a Receptionist where...
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Benefits: 401(k) Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ames, IA
Highest Education Level
Front Desk Attendants in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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