Front Desk Attendant Jobs in Cedar Rapids, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Overnight Guest Services Representative Kirkwood Community College
- Cedar Rapids, IA
- 3 hours ago
- Cedar Rapids, IA
- 3 hours ago
JOB GOAL: This is an overnight position- Covering the times from 11pm-7am; Approx 2-3 nights a week. GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to...
This is an overnight position- Covering the times from 11pm-7am; Approx 2-3 nights a week. GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the...
Experience Specialist/Receptionist PRN As Needed - Pediatrics
- Cedar Rapids, IA
- 2 days ago
- Cedar Rapids, IA
- 2 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 0.01 Department: Pediatrics - Cedar Rapids- CR Shift: Monday - Friday, daytime with occasional Saturday Job ID: 158663 Overview...
Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate andtimely information and services....
Since 1978, we have been known for our knowledgeable staff and large selection of home appliances. Throughout the years, we have provided exceptional customer service - both before and after the...
The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Job Description What would you do?...
Starting wage is $15.00 per hour We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional hospitality services. As the first point of contact for our...
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 11 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 11 days ago
Harv's Auto Body Repair is a family-owned business, looking for an outgoing, detail-oriented team player to join our small team. This position is vital to our business, so dependability is a must....
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 14 days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 14 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Guest Service Representative (PT) - Graduate by Hilton Iowa City
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 18 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 18 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
Guest Service Representative (FT) - Graduate by Hilton Iowa City
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 18 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 18 days ago
Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate Iowa City and its brilliant team of hospitality enthusiasts....
Front Desk Associate - Part Time
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 20 days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 20 days ago
Purpose of the Position: Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay....
Certified Medical Assistant/Receptionist - Pediatric Cardiology
- Cedar Rapids, IA
- 20 days ago
- Cedar Rapids, IA
- 20 days ago
UPH Additional Information Why UnityPoint Health? Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members....
Salon Receptionist - Coral Ridge Mall
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 24 days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 24 days ago
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...
- Marion, IA (6 miles from Cedar Rapids, IA)
- 30+ days ago
- Marion, IA (6 miles from Cedar Rapids, IA)
- 30+ days ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Demographic Data for Cedar Rapids, IA
Moving to Cedar Rapids, IA? Find some basic demographic data about Cedar Rapids, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cedar Rapids, IA
Highest Education Level
Front Desk Attendants in Cedar Rapids, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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