Front Desk Attendant Jobs in Cedar Rapids, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 1 hour ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 1 hour ago
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
+ Area of Interest: Patient Services + FTE/Hours per pay period: 1.0 + Department: Specialty- CR + Shift: 8:30a-5p, Monday-Friday + Job ID: 168160 Overview UnityPoint Clinics Experience...
Experience Specialist/Receptionist - MultiSpecialty/Pulmonology Clinic
- Cedar Rapids, IA
- 2 days ago
- Cedar Rapids, IA
- 2 days ago
Overview UnityPoint Clinics Experience Specialist/Receptionist MultiSpecialty/Pulmonology Clinic Monday - Friday, daytime hours Full-Time plus Benefits As an Experience Specialist/Receptionist,...
Guest Service Agent (Part - Time) - DoubleTree by Hilton Cedar Rapids Convention Complex
- Cedar Rapids, IA
- 6 days ago
- Cedar Rapids, IA
- 6 days ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Experience Specialist/Receptionist - Endocrinology
- Cedar Rapids, IA
- 14 days ago
- Cedar Rapids, IA
- 14 days ago
Area of Interest: Patient Care FTE/Hours per pay period: 1.0 Department: Diabetes and Kidney Center- CR Shift: Monday - Friday, 8am - 5pm Job ID: 166000 Overview UnityPoint Clinic Experience...
Experience Specialist/Receptionist - North Liberty Family Med
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 15 days ago
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 15 days ago
Overview UnityPoint Health Experience Specialist/Receptionist 1.0 FTE, Full-Time Benefits North Liberty Family Medicine As an Experience Specialist/Receptionist, you are the first person to greet...
Experience Specialist/Receptionist Part-Time - Cardiology Clinic
- Cedar Rapids, IA
- 17 days ago
- Cedar Rapids, IA
- 17 days ago
Overview Good first impressions are vital when it comes to working as an Experience Specialist at Unity Point. You are the first face a patient sees when they walk in the door and will be...
Experience Specialist/Receptionist PRN - Cardiology Clinic
- Cedar Rapids, IA
- 20 days ago
- Cedar Rapids, IA
- 20 days ago
Overview Good first impressions are vital when it comes to working as a Patient Service Representative at Unity Point. You are the first face a patient sees when they walk in the door and will be...
Nidey Erdahl Meier & Araguas, PLC seeks a part-time receptionist to join our team. Hours are expected to be 10 a.m. to 4:30 p.m. Monday through Friday, with a half-hour lunch break, although some...
Since 1978, we have been known for our knowledgeable staff and large selection of home appliances. Throughout the years, we have provided exceptional customer service both before and after the...
Lifestyle Consultant - Front Desk
- Cedar Rapids, IA (3 miles from Cedar Rapids, IA)
- 21 days ago
- Cedar Rapids, IA (3 miles from Cedar Rapids, IA)
- 21 days ago
Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your Career We are looking for the next great...
Front Desk Clerk-Holiday Inn Express-Collins Rd-Cedar Rapids-IA
- Cedar Rapids, IA
- 27 days ago
- Cedar Rapids, IA
- 27 days ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable at Holiday Inn Express-Collins Rd-Cedar Rapids-IA. Job Purpose:...
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 29 days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 29 days ago
$14 per hour. We are hiring for a mix of 1st and 2nd shift. What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program...
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Front Desk Associate - Part Time
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife,...
Demographic Data for Cedar Rapids, IA
Moving to Cedar Rapids, IA? Find some basic demographic data about Cedar Rapids, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cedar Rapids, IA
Highest Education Level
Front Desk Attendants in Cedar Rapids, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Referrals
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Telephone Skills
- Typing
- Data Entry
- Policy Development
- Filing
- English
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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