Front Desk Attendant Jobs in Des Moines, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Experience Specialist/Receptionist: Grimes Family Medicine
- Grimes, IA (11 miles from Des Moines, IA)
- 2 hours ago
- Grimes, IA (11 miles from Des Moines, IA)
- 2 hours ago
Overview Experience Specialist/Receptionist Grimes Family Medicine Monday 9:30-6:00, Tuesday 8:30-5:00, Wednesday-Friday 7:30-4:00 Full Time Benefits As an Experience Specialist/Receptionist, you...
Experience Specialist/Receptionist: Waukee Cardiology
- Waukee, IA (13 miles from Des Moines, IA)
- 2 hours ago
- Waukee, IA (13 miles from Des Moines, IA)
- 2 hours ago
Overview Experience Specialist/Receptionist Waukee Cardiology Monday-Friday 8:00AM-4:30PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as...
Front Desk Clerk - Holiday Inn Colorado Springs, CO
- Des Moines, IA
- 6 hours ago
- Des Moines, IA
- 6 hours ago
Front Desk Clerk - Holiday Inn Colorado Springs, CO Full Time Colorado Springs, CO, US 5 days ago Requisition ID: 13867 Salary Range: $16.00 To $18.00 Hourly Hotel Equities, a multi-award-winning...
Weekend Receptionist - CopperWood Assisted Living
- Ankeny, IA (8 miles from Des Moines, IA)
- 1 day ago
- Ankeny, IA (8 miles from Des Moines, IA)
- 1 day ago
Position Summary In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the...
Employment Type: Full time Shift: Day Shift Description: ESSENTIAL FUNCTIONS: Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with...
- Altoona, IA (8 miles from Des Moines, IA)
- 1 day ago
- Altoona, IA (8 miles from Des Moines, IA)
- 1 day ago
Start your journey with Blue Compass RV as we are looking for a Receptionist to join our team. This role is a key contributor to providing a meaningful customer experience. We are looking for...
Employment Type: Full time Shift: Description: Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and...
- West Des Moines, IA (12 miles from Des Moines, IA)
- 3 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 3 days ago
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_**...
Employment Type: Part time Shift: Description: Job description housed in HR na Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique...
Front Desk Hampton Inn Part-time
- West Des Moines, IA (12 miles from Des Moines, IA)
- 5 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 5 days ago
The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service....
Sales Consultant (Front Desk) - Wellness Memberships
- Des Moines, IA
- 5 days ago
- Des Moines, IA
- 5 days ago
What Were Looking For Sales & Service Experience Previous experience in sales, retail, or guest services required....
Experience Specialist/Receptionist: Huxley Family Medicine
- Huxley, IA (19 miles from Des Moines, IA)
- 9 days ago
- Huxley, IA (19 miles from Des Moines, IA)
- 9 days ago
Overview Experience Specialist/Receptionist Huxley Family Medicine Monday-Friday 8:30AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...
Company Description Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from...
Demographic Data for Des Moines, IA
Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Des Moines, IA
Highest Education Level
Front Desk Attendants in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »