Front Desk Attendant Jobs in Des Moines, IA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 23 Jobs

Receptionist PRN

  • Clive, IA (8 miles from Des Moines, IA)
  • 19 hours ago
  • Clive, IA (8 miles from Des Moines, IA)
  • 19 hours ago

Skip to main content Saved jobs(0) - Receptionist PRN Location CLIVE, Iowa, 50325 Category Business Administration Job Id 00565272 MercyOne JOB DESCRIPTION Employment Type: Part time Shift:...

Receptionist

  • WDM, IA (12 miles from Des Moines, IA)
  • 2 days ago
  • WDM, IA (12 miles from Des Moines, IA)
  • 2 days ago

Express Employment is seeking a Receptionist. Responsibilities Answer phones on a multi-line system Greet clients and job seekers Fill out and file paperwork Problem solve payroll issues Work in...

Sample Registration Clerk

  • Des Moines, IA
  • 3 days ago
  • Des Moines, IA
  • 3 days ago

Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in...

Experience Specialist/Receptionist: East DSM Family Care

  • Des Moines, IA
  • 4 days ago
  • Des Moines, IA
  • 4 days ago

Overview Experience Specialist/Receptionist East DSM Family Care Monday-Friday 8:30AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients...

Secretary 2 (Receptionist)

  • Des Moines, IA
  • 4 days ago
  • Des Moines, IA
  • 4 days ago

being met Help manage the day to day schedule of each project Schedule meeting for projects Hunt Group Answer calls as part of the phone tree for calls received by the Iowa Department of Education Courteously...

Bilingual Spainish to English Receptionist

  • Des Moines, IA
  • 5 days ago
  • Des Moines, IA
  • 5 days ago

Searching for a bilingual Spanish to English Receptionist. Responsible for handling general office duties and provides customer service while communicating effectively in two languages. You will...

Guest Service Representative

  • Clive, IA (8 miles from Des Moines, IA)
  • 6 days ago
  • Clive, IA (8 miles from Des Moines, IA)
  • 6 days ago

services representatives as Joy Creators!...

Waukee Pediatrics PRN receptionist

  • Waukee, IA (13 miles from Des Moines, IA)
  • 11 days ago
  • Waukee, IA (13 miles from Des Moines, IA)
  • 11 days ago

Employment Type: Part time Shift: Description: na Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on...

Front Desk Representative

  • Clive, IA (8 miles from Des Moines, IA)
  • 11 days ago
  • Clive, IA (8 miles from Des Moines, IA)
  • 11 days ago

Additional Information Part time, Must be available weekends, Weekly Pay, Employee discounts Job Number 25000143 Job Category Rooms & Guest Services Operations Location Courtyard Des Moines West/Clive...

Customer Service Representative

  • Ankeny, IA (8 miles from Des Moines, IA)
  • 16 days ago
  • Ankeny, IA (8 miles from Des Moines, IA)
  • 16 days ago

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to...

Front Desk Agent Part Time l Country Inn & Suites

  • Clive, IA (8 miles from Des Moines, IA)
  • 27 days ago
  • Clive, IA (8 miles from Des Moines, IA)
  • 27 days ago

service recovery program · Follows proper selling techniques and ensures strategies are utilized to maximize room revenues · Monitors room availability, follows restrictions, and all booking policies...

Bilingual Customer Service Representative

  • Des Moines, IA
  • 27 days ago
  • Des Moines, IA
  • 27 days ago

The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service...

Front Desk Agent

  • Des Moines, IA
  • 28 days ago
  • Des Moines, IA
  • 28 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Receptionist

  • Des Moines, IA
  • 28 days ago
  • Des Moines, IA
  • 28 days ago

. * Efficiently and courteously answering multi-line telephone system. * Responds to routine inquiries takes messages or routes callers to appropriate parties. * Greets visitors and notifies appropriate...

Hotel Guest Service Rep

  • Ankeny, IA (8 miles from Des Moines, IA)
  • 30+ days ago
  • Ankeny, IA (8 miles from Des Moines, IA)
  • 30+ days ago

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...

Demographic Data for Des Moines, IA

Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.


Local
National
221,891
5,491
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Des Moines, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Des Moines, IA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Des Moines, IA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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