Front Desk Attendant Jobs in Des Moines, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Sales Consultant (Front Desk) Wellness Memberships
- Des Moines, IA
- 1 day ago
- Des Moines, IA
- 1 day ago
What We're Looking For Sales & Service Experience - Previous experience in sales, retail, or guest services required....
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Johnston, IA (9 miles from Des Moines, IA)
- 3 days ago
- Johnston, IA (9 miles from Des Moines, IA)
- 3 days ago
Answers all incoming calls and text messages in a timely and professional manner demonstrating appropriate customer service. Directs incoming calls appropriately while maintaining confidentiality,...
Experience Specialist/Receptionist: Ingersoll Urgent Care
- Des Moines, IA
- 3 days ago
- Des Moines, IA
- 3 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Urgent Care - Ingersoll - DM Shift: 3- 12's and every other Saturday Job ID: 166145 Overview Experience...
Experience Specialist/Receptionist: Urbandale Urgent Care
- Urbandale, IA (1 mile from Des Moines, IA)
- 3 days ago
- Urbandale, IA (1 mile from Des Moines, IA)
- 3 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Urgent Care- Urbandale- DM Shift: Tuesdays 8:00 AM -12:00PM, Wednesday, Thursday, Friday 8:00 AM -8:00 PM, rotating...
Employment Type: Full time Shift: Description: na Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and...
Experience Specialist/Receptionist: Ankeny Internal Medicine
- Ankeny, IA (8 miles from Des Moines, IA)
- 3 days ago
- Ankeny, IA (8 miles from Des Moines, IA)
- 3 days ago
Area of Interest: Patient Services FTE/Hours per pay period:.6 Department: Internal Med- Ankeny at Prairi Shift: 8a-5p 5 days per week Job ID: 166552 Overview Experience Specialist/Receptionist...
- WDM, IA (12 miles from Des Moines, IA)
- 4 days ago
- WDM, IA (12 miles from Des Moines, IA)
- 4 days ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...
- Grimes, IA (11 miles from Des Moines, IA)
- 5 days ago
- Grimes, IA (11 miles from Des Moines, IA)
- 5 days ago
Job Details Job Location : Kennybrook Village - Grimes, IA Position Type : Part time Salary Range : $14.84 - $20.14 Hourly Job Category : Admin - Clerical Description Kennybrook Village is an...
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance....
- Johnston, IA (9 miles from Des Moines, IA)
- 8 days ago
- Johnston, IA (9 miles from Des Moines, IA)
- 8 days ago
Employment Type: Part time Shift: Description: n/a Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences,...
- West Des Moines, IA (12 miles from Des Moines, IA)
- 8 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 8 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Experience Specialist/Receptionist: Waukee Family Medicine
- Waukee, IA (13 miles from Des Moines, IA)
- 9 days ago
- Waukee, IA (13 miles from Des Moines, IA)
- 9 days ago
Overview Experience Specialist/Receptionist Waukee Family Medicine Monday-Friday 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...
Experience Specialist/Receptionist: Southglen Urgent Care
- Des Moines, IA
- 9 days ago
- Des Moines, IA
- 9 days ago
Overview Experience Specialist/Receptionist Southglen Urgent Care Tuesday 8:00AM-8:00PM, Thurs/Fri 8:00AM-5:00PM, and 1 weekend/month Full Time Benefits As an Experience Specialist/Receptionist,...
Demographic Data for Des Moines, IA
Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Des Moines, IA
Highest Education Level
Front Desk Attendants in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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