Front Desk Attendant Jobs in Dubuque, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Lab- DQ Shift: Monday through Friday 6:30am to 3:00pm Job ID: 167031 Overview Experience Specialist/Receptionist...
Job Details Job Location : TH Media - Dubuque, IA Position Type : Full Time Education Level : High School Salary Range : Undisclosed Travel Percentage : None Job Shift : First Shift Job Category :...
Overview Experience Specialist Dubuque, IA Monday-Friday Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics....
Overview Experience Specialist/Receptionist Nephrology Monday 7:30AM-4:30PM, Tuesday 7:30AM-12:30PM, Wed-Fri 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the...
Need to be able to work 8:15 AM-2:00 PM - into the fall when school starts maybe some 2-6 pm At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Demographic Data for Dubuque, IA
Moving to Dubuque, IA? Find some basic demographic data about Dubuque, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Dubuque, IA
Highest Education Level
Front Desk Attendants in Dubuque, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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