Front Desk Attendant Jobs in Dubuque, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative- Kennedy Mall
- Dubuque, IA (5 miles from Dubuque, IA)
- 2 days ago
- Dubuque, IA (5 miles from Dubuque, IA)
- 2 days ago
Maintain a professional and well-organized Guest Services area, ensuring marketing materials, signage, and displays are up-to-date and relevant....
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Overview Experience Specialist Dubuque, IA Monday-Friday - hours fall between 7:15AM-5:30PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients...
Overview Experience Specialist Dubuque, IA Scheduled hours will fall between 7:00AM-5:30 Monday's, and 7:00AM-5:00PM, Tuesday-Friday Full Time Benefits As an Experience Specialist/Receptionist,...
Customer Service Representative Closer Full and Part time
- Dubuque, IA
- 90+ days ago
- Dubuque, IA
- 90+ days ago
Full and Part time position available Primary Hours: Monday- Friday: 3, 4pm- 9,10pm Sat- Sun: 11a-7p Flexible hours and days, and open to more hours! The Customer Service Representative will be...
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members...
Demographic Data for Dubuque, IA
Moving to Dubuque, IA? Find some basic demographic data about Dubuque, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Dubuque, IA
Highest Education Level
Front Desk Attendants in Dubuque, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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