Front Desk Attendant Jobs in Knoxville, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Verify patient information as part of registration process. Scheduling walk in patients and follow up appointments for scheduled patients. Manage fax documents, incoming and outgoing mail, patient...
- Pella, IA (13 miles from Knoxville, IA)
- 13 days ago
- Pella, IA (13 miles from Knoxville, IA)
- 13 days ago
JOB SPECIFIC REQUIREMENTS High school graduate or GED. College preferred. 3 years of customer service preferred. Healthcare experience would be beneficial. Knowledgeable in computer programs...
- Carlisle, IA (21 miles from Knoxville, IA)
- 18 days ago
- Carlisle, IA (21 miles from Knoxville, IA)
- 18 days ago
Employment Type: Full time Shift: Day Shift Description: Posting Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting...
Demographic Data for Knoxville, IA
Moving to Knoxville, IA? Find some basic demographic data about Knoxville, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Knoxville, IA
Highest Education Level
Front Desk Attendants in Knoxville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Loading & Unloading
- Complaint Resolution
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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