Front Desk Attendant Jobs in Florence, KY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Lead Guest Service Agent- Hotel
- Florence, IN (20 miles from Florence, KY)
- 3 hours ago
- Florence, IN (20 miles from Florence, KY)
- 3 hours ago
Job Description The Lead Guest Service Agent is responsible for providing superior service to both the internal and external customer....
- Cincinnati, OH (14 miles from Florence, KY)
- 13 hours ago
- Cincinnati, OH (14 miles from Florence, KY)
- 13 hours ago
At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care...
- Crescent Springs, KY (3 miles from Florence, KY)
- 23 hours ago
- Crescent Springs, KY (3 miles from Florence, KY)
- 23 hours ago
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and...
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
- Hebron, KY (7 miles from Florence, KY)
- 2 days ago
- Hebron, KY (7 miles from Florence, KY)
- 2 days ago
Skills and Abilities: Courteous and friendly Strong customer service skills Proficient in Microsoft Office Programs, especially Word and Excel Excellent data entry skills Effective oral and written...
Receptionist - Part Time Evenings
- Covington, KY (6 miles from Florence, KY)
- 3 days ago
- Covington, KY (6 miles from Florence, KY)
- 3 days ago
Rosedale Green is a not-for-profit facility focused on providing the very best resident-directed living for everyone who comes to us, whether they're seeking a long-term nursing home or short-term...
Receptionist - Inpatient Rehab
- Cincinnati, OH (14 miles from Florence, KY)
- 3 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 3 days ago
Overview TriHealthRehabilitation Hospital *A joint venture with Select Medical & TriHealth Cincinnati, OH Receptionist Full Time 7a-730pm Every other weekend Responsibilities Position Summary...
- Cincinnati, OH (14 miles from Florence, KY)
- 4 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 4 days ago
Responds to patient, prospective patient, drug reps and visitor inquiries in a courteous manner. Collects co-pays and outstanding balances....
- Cincinnati, OH (22 miles from Florence, KY)
- 4 days ago
- Cincinnati, OH (22 miles from Florence, KY)
- 4 days ago
Part Time Day BHCR GE FITNESS CENTER Job Overview: This position is responsible for front desk reception responsibilities and customer service and interaction. Provides the front line customer...
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
About The Chefs' Warehouse The Chefs' Warehouse, Inc. ( ) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty,...
- Cincinnati, OH (14 miles from Florence, KY)
- 7 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 7 days ago
Delivers meal cards to families through Guest Services. Remains positive when determining the causes of problems and negative situations....
- Covington, KY (6 miles from Florence, KY)
- 8 days ago
- Covington, KY (6 miles from Florence, KY)
- 8 days ago
Services Operations Location Courtyard Cincinnati Covington, 500 West 3rd St., Covington, Kentucky, United States, 41011 Schedule Full Time Located Remotely?...
- Independence, KY (6 miles from Florence, KY)
- 9 days ago
- Independence, KY (6 miles from Florence, KY)
- 9 days ago
Front Desk Coordinator Location: Independence, KY, United States Date Posted: Aug 4, 2025 Description Front Desk Coordinator Job ID: 11221 Salary: Up to $20 /HR based on experience Location: 2052...
- Cincinnati, OH (14 miles from Florence, KY)
- 11 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 11 days ago
Are you organized, personable, and ready to support a fast-paced office environment? Staffmark is seeking a Front Desk Coordinator to join a growing team and assist with administrative and front...
- Blue Ash, OH (22 miles from Florence, KY)
- 12 days ago
- Blue Ash, OH (22 miles from Florence, KY)
- 12 days ago
Are you organized, personable, and ready to support a fast-paced office environment? Staffmark is seeking a Front Desk Coordinator to join a growing team and assist with administrative and front...
Demographic Data for Florence, KY
Moving to Florence, KY? Find some basic demographic data about Florence, KY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Florence, KY
Highest Education Level
Front Desk Attendants in Florence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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