Front Desk Attendant Jobs in Franklin, KY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
First Impression Specialist/Receptionist-- Allergy
- Bowling Green, KY (19 miles from Franklin, KY)
- 15 hours ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 15 hours ago
Job Duties: Greeting and registering patients Updating patient demographic information Directing patients to appropriate areas May include scheduling, obtaining precertifications, phones,...
- Portland, TN (13 miles from Franklin, KY)
- 4 days ago
- Portland, TN (13 miles from Franklin, KY)
- 4 days ago
Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist,...
- Russellville, KY (19 miles from Franklin, KY)
- 6 days ago
- Russellville, KY (19 miles from Franklin, KY)
- 6 days ago
Position Summary Carries out the efficient and orderly registration of inpatients, outpatients, and/or patients seeking emergency department services. Accurately collects and enters patient...
Little Purples Academy Receptionist/Classroom Support
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
2025-2026 School Year Days of Employment: 207 8 hours per day Qualifications: High School Diploma - Preferred: 32 college hours, or experience in Daycare setting, or Child Development Associate...
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
Summary: Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision....
Medical Receptionist--Dermatology
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 7 days ago
Greeting patients upon arrival Telephone communications with patients, staff, ancillaries, and other facilities Scheduling Pre-certifications/authorizations Electronic operations for organizing...
- Bowling Green, KY (19 miles from Franklin, KY)
- 20 days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 20 days ago
1. Schedules and relays information to patients for laboratory tests, medical examinations, and consultations. 2. Obtains procedural pre-certifications, medication pre-authorizations, referrals as...
- Bowling Green, KY (19 miles from Franklin, KY)
- 45+ days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 45+ days ago
Summary: Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision....
- Bowling Green, KY (19 miles from Franklin, KY)
- 90+ days ago
- Bowling Green, KY (19 miles from Franklin, KY)
- 90+ days ago
Responsive recruiter At Jackson Hewitt, and its independently owned and operated Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes....
Demographic Data for Franklin, KY
Moving to Franklin, KY? Find some basic demographic data about Franklin, KY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, KY
Highest Education Level
Front Desk Attendants in Franklin, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »