Front Desk Attendant Jobs in Maryland
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Title Tennis Shop Desk Attendant About the Organization A BRIEF HISTORY OF CHEVY CHASE CLUB, INC. Chevy Chase Club is a distinctive social institution that, since 1892, has provided members, their...
Ability to provide friendly, efficient, and courteous service to guests. Ability to access, input and retrieve information on the computer system. Ability to calculate....
Job Title: Full-Time Medical Receptionist Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high...
The Front Desk Representative @ The Carnegie provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. What will I do every...
Receptionist Wanted - Job duties include, answer office phones, take service requests and general office duties. EOE, Please include contact information when applying.
Evening Receptionist- Mercedes Benz Owings Mills
- Owings Mills, MD
- 1 day ago
- Owings Mills, MD
- 1 day ago
Mercedes Benz Owings Mills is looking to add an evening receptionist to our team! Experience Everything MileOne has to Offer: - Competitive compensation $17.15 - Saturdays required - Flexible...
Medical Receptionist Internal Medicine Germantown MD Pay From: $20 Per Hour MUST: Experienced Medical Receptionist 3 years of private practice medical office experience Experience working in a...
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....
Excellent organizational skills and attention to detail Ability to multitask and thrive in a fast-paced environment Proficiency in Microsoft Office and related software Dependable, proactive, and service-oriented...
Medical Office Receptionist Location: Bethesda, MD (downtown) Salary: $25.00 hour range Job Description: Our medical practice focusing on advanced dermatological care, aesthetic treatments, and...
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay....
Location: 8627 Ocean Gateway, Easton, Maryland 21601 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...
We are seeking a highly polished and professional Receptionist to join our team in Windsor Mill, MD. This role is ideal for top candidates who have a background in marketing or previous experience...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Maryland
Highest Education Level
Front Desk Attendants in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Discretion
- Willingness To Learn
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Upselling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Reception
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Events
- Flexibility
- Data Entry
- Typing
- Education Experience
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »