Front Desk Attendant Jobs in Maryland
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 13 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 13 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service. You will be empowered to...
Guest Services Agent Hilton BWI Baltimore Linthicum, MD
- Linthicum Heights, MD
- 5 hours ago
- Linthicum Heights, MD
- 5 hours ago
Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet PM Hotel Group and brand standards of quality....
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....
Front Desk Coordinator II, Variable Part Time Day Shift, Outpatient Wellness Clinic
- Rockville, MD
- 19 hours ago
- Rockville, MD
- 19 hours ago
AHC SGMC Behavioral Health If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire a Front Desk...
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment....
Summary JOB SUMMARY: Under moderate supervision, greets and assists patients and visitors in and around the Hospital. Answers telephones, provides information and directions, and assists patients...
Summary The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first...
ASC Annapolis is seeking a FT Front Desk Receptionist FT Front Desk Receptionist Job Summary: Answer phones in a professional and customer friendly manner. Determine the callers needs and help...
Front Desk Registration Coordinator for Westminster Surgery Center Front Desk Registration Coordinator needed for busy, multispecialty ASC. United Surgical Partners International is a company that...
General Summary of Position Department: OR- Ambulatory Surgery Pre/Post Op Status: Part-time, 20 hours per week Schedule: Rotates Job Summary: MedStar Health is seeking a dedicated and friendly...
Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean...
Medical Receptionist Internal Medicine Germantown MD Pay From: $19 Per Hour MUST: Experienced Medical Receptionist 3 years of private practice medical office experience Experience working in a...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Maryland
Highest Education Level
Front Desk Attendants in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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