Front Desk Attendant Jobs in Maryland
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service. You will be empowered to...
Ensures interaction with member constitutes a compelling customer experience through welcoming, registering, and assisting members. Essential Responsibilities: Welcomes members. Assists members by...
As a Medical Receptionist, you will support our amazing care team by: Greeting all persons and directing to appropriate location in a courteous, polite and helpful manner....
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Simmonds, Martin, & Helmbrecht of Advantia was founded in 1970, we established a tradition of great medical care by emphasizing strong personal relationships between patients and physicians. Our...
Remote Receptionist Earn $95K$125K + Full Benefits & Bonus
- Baltimore, MD
- 1 day ago
- Baltimore, MD
- 1 day ago
Now Hiring: Remote Office Receptionist Full-Time & Part-Time Positions Available Compensation: $95,000 $125,000 per year + Full Benefits & Performance Bonuses Were looking for a motivated and...
Remote Work. * Overview Title: Guest Services Concierge division : Rooms department : Guest Services reports to : Guest Services Supervisor classification : Non-exempt REPORTING STRUCTURE: Job Summary: Answer...
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Receptionist/Administrative Services Assistant - Memory Care - Part-time - Days
- Pikesville, MD
- 1 day ago
- Pikesville, MD
- 1 day ago
Arden Courts Memory Care Pikesville is hiring a part-time Receptionist/Administrative Services Assistant As an Administrative Services Assistant you perform receptionist, clerical, and...
As a Medical Receptionist, you will support our amazing care team by: Greeting all persons and directing to appropriate location in a courteous, polite and helpful manner....
Employment Type: Part time Shift: Rotating Shift Description: The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression...
Job Description Roosters is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career...
Shift: Days, Evenings, and Weekends as needed (This is a Pool/PRN position) Compensation: $ 18.00 per hour The Receptionist maintains internal and external communications of hospital and community...
Heritage Body Shop, Owings Mills, is busy, and we need to add a customer-centric team member to provide high-level customer support to our customers. We are looking for a full-time receptionist,...
Organization Alternative Court Program Pay $0.00 Pay Frequency Monthly Full Time / Part Time Full time Job Summary DEFINITION Under general supervision, receives visitors and callers, provides...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Maryland
Highest Education Level
Front Desk Attendants in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »