Front Desk Attendant Jobs in Maryland
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 13 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 13 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service. You will be empowered to...
Medical Receptionist - Pulmonary Baltimore, MD Pay From: $20 per hour MUST: Experienced Medical Receptionist - Pulmonary 2+ years of experience as a Medical Receptionist Must be able to...
Corporate Receptionist Rockville MD Pay From: $18 Per Hour MUST: 1 year of experience as a receptionist Experience answering phones and greeting guests Strong customer service support skills...
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Overview We are seeking a dedicated and detail-oriented professional to join our team as a part time front desk coordinator. The ideal candidate will provide crucial administrative support,...
Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
## Job Highlights Part-time day shift available ## Position Summary Be the first smiling face for patients, family members and visitors - be our Receptionist! ## Posted Salary Range USD $15.00 -...
Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered....
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales,...
Under direct supervision and/or according to detailed instructions, policies and procedures, greets and receives visitors and Medical Center employees and refers same to appropriate staff members...
Chevy Chase - Receptionist Sev Laser Chevy Chase, Maryland, United States, 20815 1 day ago Quick Job type Full-time Quick Job description Join the SEV Laser Team! At SEV Laser, we pride ourselves...
Pediatric Urgent Care- Front Desk Associate (Full-time) Parkville, MD
- Parkville, MD
- 4 days ago
- Parkville, MD
- 4 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Maryland
Highest Education Level
Front Desk Attendants in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »