Front Desk Attendant Jobs in Matthews, MO
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Dexter, MO: Guest Services Agent - Travelodge/Pennys Diner
- Dexter, MO (22 miles from Matthews, MO)
- 30+ days ago
- Dexter, MO (22 miles from Matthews, MO)
- 30+ days ago
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay....
- Dexter, MO (22 miles from Matthews, MO)
- 30+ days ago
- Dexter, MO (22 miles from Matthews, MO)
- 30+ days ago
Guest Service Representative Hampton Inn & Suites - Dexter Dexter, MO Part Time or Guest Service Representative Hampton Inn & Suites, Dexter, MO Working somewhere you'd rather not be?...
- Sikeston, MO (8 miles from Matthews, MO)
- 60+ days ago
- Sikeston, MO (8 miles from Matthews, MO)
- 60+ days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
Demographic Data for Matthews, MO
Moving to Matthews, MO? Find some basic demographic data about Matthews, MO below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matthews, MO
Highest Education Level
Front Desk Attendants in Matthews, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Discretion
- Private Branch Exchange
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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