Front Desk Attendant Jobs in Springfield, MO

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-13 of 13 Jobs

Customer Service Representative - Ozarks

  • Springfield, MO
  • 1 day ago
  • Springfield, MO
  • 1 day ago

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...

Receptionist for Summer 2025 - Work Study Only

  • Springfield, MO
  • 2 days ago
  • Springfield, MO
  • 2 days ago

Receptionist for Summer 2025 - Work Study Only Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position. Work Location Springfield Campus...

Front Desk Associate

  • Springfield, MO
  • 5 days ago
  • Springfield, MO
  • 5 days ago

Hotel: Springfield University Plaza 333 John Q. Hammons Pkwy Springfield, MO 65806 Front Desk Associate Part time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence...

Front Desk

  • Springfield, MO
  • 5 days ago
  • Springfield, MO
  • 5 days ago

Hotel: Springfield University Plaza 333 John Q. Hammons Pkwy Springfield, MO 65806 Front Desk Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats In It...

Guest Service Representative

  • Springfield, MO
  • 5 days ago
  • Springfield, MO
  • 5 days ago

Now Hiring: Guest Service Representative Location: Moxy Springfield Downtown Essential Responsibilities: Warmly greet guests and assist with registration and room assignments....

Hotel Front Desk Guest Representative - Springhill Suites

  • Springfield, MO
  • 15 days ago
  • Springfield, MO
  • 15 days ago

Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Performs other duties and responsibilities as required or requested....

Guest Service Agent

  • Springfield, MO
  • 16 days ago
  • Springfield, MO
  • 16 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Guest Service Agent

  • Springfield, MO
  • 45+ days ago
  • Springfield, MO
  • 45+ days ago

Responsibilities The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner...

Customer Service Representative

  • Springfield, MO
  • 90+ days ago
  • Springfield, MO
  • 90+ days ago

Location: 3145 S Campbell, Springfield, Missouri 65807 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...

Guest Service Representative

  • Springfield, MO
  • 30+ days ago
  • Springfield, MO
  • 30+ days ago

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Receptionist

  • Springfield, MO
  • 60+ days ago
  • Springfield, MO
  • 60+ days ago

At Jackson hewitt Tax Services we know providing clients with quality service starts with quality employees. What we offer Fun, customer friendly and exciting work environment Seasonal employment...

Customer Service Representative San Isidro (Zona Franca)

  • Republic, MO (13 miles from Springfield, MO)
  • 90+ days ago
  • Republic, MO (13 miles from Springfield, MO)
  • 90+ days ago

Job Title: Customer Service Representative San Isidro (Zona Franca) Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or...

Customer Service Representative - GAL360

  • Republic, MO (13 miles from Springfield, MO)
  • 90+ days ago
  • Republic, MO (13 miles from Springfield, MO)
  • 90+ days ago

Job Title: Customer Service Representative - GAL360 Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the...

Demographic Data for Springfield, MO

Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.


Local
National
235,840
7,463
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Springfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Springfield, MO offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Springfield, MO
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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