Front Desk Attendant Jobs in Springfield, MO
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Work Study Student Employee Receptionist for the Art and Design Dept Fall 2025
- Springfield, MO
- 22 hours ago
- Springfield, MO
- 22 hours ago
Receptionist position available in the Main Front Office. General receptionist/office duties, answering the phone, transferring calls, taking messages, supplying students with advisor contact...
POSITION SUMMARY: The Front Office Attendant with Big Cedar Lodge is responsible for delivering friendly and professional service while ensuring guest satisfaction when interacting with every...
Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer...
Work Study - Part-Time Student Receptionist - Counseling Center
- Springfield, MO
- 2 days ago
- Springfield, MO
- 2 days ago
Work Study - Part-Time Student Receptionist - Counseling Center Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position. Work Location...
Now Hiring: Guest Service Representative Location: Hilton Garden Inn - Springfield, MO Essential Responsibilities: Warmly greet guests and assist with registration and room assignments....
The Receptionist greets and provides customer service to visitors. Additionally, the Receptionist answers and routes telephone calls, takes messages, accepts packages and performs ad hoc clerical...
Hotel Front Desk Guest Service Representative, Springhill Suites
- Springfield, MO
- 14 days ago
- Springfield, MO
- 14 days ago
Now Hiring: Guest Service Representative Location: Springhill Suites - Springfield, MO Essential Responsibilities: Warmly greet guests and assist with registration and room assignments....
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
Primary Purpose Monitors the Republic Community Center during regular business hours and serves as the main receptionist to the Republic Parks & Recreation Department. Schedule Weekdays,...
Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Springfield, MO
Highest Education Level
Front Desk Attendants in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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