Front Desk Attendant Jobs in East Helena, MT
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Service Agent (Part Time) - Home2 Suites Helena
- Helena, MT (14 miles from East Helena, MT)
- 1 day ago
- Helena, MT (14 miles from East Helena, MT)
- 1 day ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Helena, MT (14 miles from East Helena, MT)
- 15 days ago
- Helena, MT (14 miles from East Helena, MT)
- 15 days ago
Healthcare Without Rival New to working in Employer Health? Premise Health serves large organizations and their employees with exceptional healthcare. Our mission is to help others get, stay, and...
- Helena, MT (14 miles from East Helena, MT)
- 27 days ago
- Helena, MT (14 miles from East Helena, MT)
- 27 days ago
Medical Receptionist Location: Helena, MT Job Type: Full-Time Pay: $17.50/hr Position Summary: We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our...
Demographic Data for East Helena, MT
Moving to East Helena, MT? Find some basic demographic data about East Helena, MT below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in East Helena, MT
Highest Education Level
Front Desk Attendants in East Helena, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Referrals
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Telephone Skills
- Typing
- Data Entry
- Policy Development
- Filing
- English
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »