Front Desk Attendant Jobs in Missoula, MT
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Be courteous and willing to listen! Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower....
Professional and courteous phone etiquette. Ability to work independently and as part of a team. Knowledge of basic office equipment (copier, scanner, multi-line phone system)....
The ideal team member: Has a passion for working with people, is customer service oriented, and takes pride in giving a great first impression in person or on the phone....
- Greenough, MT (21 miles from Missoula, MT)
- 3 days ago
- Greenough, MT (21 miles from Missoula, MT)
- 3 days ago
. + Serve as the first point of contact for guest service recovery situations, responding with empathy and a solution-oriented mindset. + Proactively manage and follow up on guest requests via phone...
Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Community Medical Center is a leading healthcare system with 151 beds...
Receptionist - Outpatient Physical Therapy & Rehabilitation
- Missoula, MT
- 9 days ago
- Missoula, MT
- 9 days ago
Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Community Medical Center is a leading healthcare system with 151 beds...
Seeking receptionist (Missoula) Dentist office compensation: 16.00 per hour employment type: job title: Dental receptionist Dental office seeking receptionist to make outbound calls to schedule...
Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Community Medical Center is a leading healthcare system with 151 beds...
- Greenough, MT (21 miles from Missoula, MT)
- 30+ days ago
- Greenough, MT (21 miles from Missoula, MT)
- 30+ days ago
. + Answer phones in a timely and courteous manner and dispatch calls accordingly while following the companys phone etiquette standards. + Present a professional and courteous demeanor both on the...
Schedule: Weekdays 10-7 & Saturday 10-5 Flexible, Split Shifts Available Employee Wellness Plan Included for Chiropractic Care Compensation: $16 - $18/hr About The Joint Chiropractic: At The Joint...
Demographic Data for Missoula, MT
Moving to Missoula, MT? Find some basic demographic data about Missoula, MT below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Missoula, MT
Highest Education Level
Front Desk Attendants in Missoula, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »