Front Desk Attendant Jobs in Lima, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Functioning within the Health System’s mission, values, objectives, procedures and policies, the Guest Service Representative is responsible for visitor management, patient and guest transports throughout...
Functioning within the LMPC and Lima Memorial Health System’s mission, values, objectives, policies and procedures, the Receptionist receives patients graciously and efficiently and assists staff...
Guest Service Representative (Part-Time Nights) REQ # 10314
- Lima, OH
- 30+ days ago
- Lima, OH
- 30+ days ago
The Guest Services Representative is responsible for understanding and following all LMHS policies and procedures, complying with all LMHS safety and risk management policies, reporting all accidents...
- Saint Marys, OH (23 miles from Lima, OH)
- 90+ days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 90+ days ago
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...
Demographic Data for Lima, OH
Moving to Lima, OH? Find some basic demographic data about Lima, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lima, OH
Highest Education Level
Front Desk Attendants in Lima, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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