Front Desk Attendant Jobs in Mayfield Heights, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Willoughby, OH (10 miles from Mayfield Heights, OH)
- moments ago
- Willoughby, OH (10 miles from Mayfield Heights, OH)
- moments ago
Responsibilities Receptionist Are you caring, compassionate and hardworking? Windsor Laurelwood is looking for a PRN day shift receptionist to join our team! Originally established in 1898,...
Customer Service Representative
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 15 hours ago
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 15 hours ago
Job Description We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid...
Remote Work- Mayfield Village, OH (4 miles from Mayfield Heights, OH)
- 16 hours ago
- Mayfield Village, OH (4 miles from Mayfield Heights, OH)
- 16 hours ago
Answers outside and internal telephone calls in a prompt, courteous and professional manner. Takes messages as needed for Company personnel....
Front Desk Associate - 3PM-11PM
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 2 days ago
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 2 days ago
The guest service rep maximizes revenue and creates value by providing excellent customer service....
- Northfield, OH (12 miles from Mayfield Heights, OH)
- 3 days ago
- Northfield, OH (12 miles from Mayfield Heights, OH)
- 3 days ago
Cashier / Receptionist ABOUT THE ORGANIZATIONWe are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are still going strong! We have 28 locations with 15 new...
Front Desk Guest Experience Agent
- Independence, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
- Independence, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 5 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 5 days ago
What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way...
Hampton Inn & Suites Guest Service Representative Full time
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 5 days ago
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 5 days ago
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam!...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 7 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 7 days ago
Hotel Cleveland, Autograph Collection 24 Public Square Cleveland, OH 44113 Hotel with 491 Rooms Managed By Crescent Hotels & Resorts Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
Patient Service Representative (Medical Receptionist), Shaker/Cleveland Heights Float
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 8 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 8 days ago
University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals...
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 8 days ago
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 8 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 12 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 12 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
Receptionist- Part-time (Westlake)
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 12 days ago
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 12 days ago
not required Previous experience in the office setting, preferably in the front office environment Ability to pass a background check and drug screen Responsibilities: Answers incoming calls in a courteous...
- Strongsville, OH (21 miles from Mayfield Heights, OH)
- 12 days ago
- Strongsville, OH (21 miles from Mayfield Heights, OH)
- 12 days ago
service and communication skills Must have sales or retail and guest service experience Strong understanding of basic computer software and ability to learn new systems Fast learner with a positive...
Medical Receptionist/Medical Assistant
- Mentor, OH (14 miles from Mayfield Heights, OH)
- 13 days ago
- Mentor, OH (14 miles from Mayfield Heights, OH)
- 13 days ago
Benefits: Flexible schedule Health insurance Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement...
Demographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mayfield Heights, OH
Highest Education Level
Front Desk Attendants in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Medical Billing & Coding
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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