Front Desk Attendant Jobs in Westerville, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Dental Receptionist / Appointment Coordinator
- Karyn White DDS & Associates LLC
- Westerville, OH (4 miles from Westerville, OH)
- 14 days ago
- Karyn White DDS & Associates LLC
- Westerville, OH (4 miles from Westerville, OH)
- 14 days ago
We are looking for a front desk superstar!! Join our friendly, patient centered, complete health driven practice. If you are cheerful, enjoy putting people at ease and educating them, then this...
- Columbus, OH (6 miles from Westerville, OH)
- 1 hour ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 hour ago
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
Hotel Host (Guest Service Agent)
- Dublin, OH (12 miles from Westerville, OH)
- 1 day ago
- Dublin, OH (12 miles from Westerville, OH)
- 1 day ago
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience....
Medical Receptionist - Patient Service Specialist
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Overview Position: Medical Receptionist - Patient Service Specialist Location: 5050 Palmetto St. Columbus, OH 43228 Type of Employment: PRN Schedule: Weekdays, Schedule TBD Compensation:...
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our...
- Gahanna, OH (5 miles from Westerville, OH)
- 5 days ago
- Gahanna, OH (5 miles from Westerville, OH)
- 5 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
- Columbus, OH (6 miles from Westerville, OH)
- 5 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 5 days ago
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
- Columbus, OH (6 miles from Westerville, OH)
- 5 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 5 days ago
This position pays $ 15 / hour. plus tips Full time Front Desk Clerk benefit package offered: Benefits begin 30 days after you start Medical Dental Vision Life Insurance Critical and Accident...
Guest Service Agent - Short North Luxury
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
Location Le Meridien Columbus, The Joseph Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay...
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
Job Summary: The Front Desk Coordinator is responsible for assisting patients with scheduling appointments, answering inquiries, and providing excellent customer service. This role involves...
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
Responsible for the guest registration process and communication of hotel services and promotions Strong guest service orientation in order to ensure high guest expectations This highly visible role...
Front Office Receptionist - Span/Eng Bilingual
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
Greet patients and visitors in a prompt, courteous and professional manner B....
Hotel Front Desk Agent, , 3pm-11, Springhill Suites by Marriott Columbus Easton
- Columbus, OH (6 miles from Westerville, OH)
- 7 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 7 days ago
Key Responsibilities: Guest Service Excellence: Provide efficient, courteous, and professional service to all guests, creating a welcoming atmosphere and ensuring a memorable experience....
Hotel Front Desk Agent, full-time, 3pm-11, Springhill Suites by Marriott Columbus Easton
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
Key Responsibilities: Guest Service Excellence: Provide efficient, courteous, and professional service to all guests, creating a welcoming atmosphere and ensuring a memorable experience....
- Columbus, OH (6 miles from Westerville, OH)
- 9 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 9 days ago
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information...
Demographic Data for Westerville, OH
Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Westerville, OH
Highest Education Level
Front Desk Attendants in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »