Front Desk Attendant Jobs in Wilmington, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
The Holiday Inn Roberts Centre in Wilmington, Ohio has immediate openings for a Guest Service Representative....
- Beavercreek, OH (17 miles from Wilmington, OH)
- 45+ days ago
- Beavercreek, OH (17 miles from Wilmington, OH)
- 45+ days ago
Key Responsibilities: Greet visitors, residents, and staff in a courteous and professional manner Check visitors in and direct or escort them to specific destinations Answer and direct phone calls using...
Medical Receptionist - No weekends, full benefits, pet insurance, 401k, vision perks!
- Springboro, OH (22 miles from Wilmington, OH)
- 45+ days ago
- Springboro, OH (22 miles from Wilmington, OH)
- 45+ days ago
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...
- Beavercreek, OH (17 miles from Wilmington, OH)
- 90+ days ago
- Beavercreek, OH (17 miles from Wilmington, OH)
- 90+ days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Wilmington, OH
Moving to Wilmington, OH? Find some basic demographic data about Wilmington, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilmington, OH
Highest Education Level
Front Desk Attendants in Wilmington, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »