Front Desk Attendant Jobs in Quebec
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Prepose(e), Service a la clientele/ Guest Services Representative
- Montreal, QC
- 4 days ago
- Montreal, QC
- 4 days ago
.) ---- As a Guest Services Representative, you will you will respond to requests for information, provide information about retailers, the services offered and the policies of Galeries d'Anjou....
Dental practice receptionist/ Treatment coordinator
- Montreal, QC
- 18 days ago
- Montreal, QC
- 18 days ago
Our client is a dental specialty practice located within the heart of Montreal. We are looking for a friendly, experienced detail-oriented Receptionist/Treatment Coordinator to provide excellent...
Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Professional and service-oriented approach internally and externally. Ability to multitask. Ability to act with discretion when handling confidential and privileged information....
It is the Administrative Assistants responsibility to represent the company in a professional and courteous manner and to provide five-star customer service to all visitors and staff in all communications...
Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
We are looking for an Office Receptionist/Coordinator for our client specialized in finance. Are you looking for a dynamic, multi-skilled administrative position? Do you like human contact and...
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Quebec
Highest Education Level
Front Desk Attendants in Quebec offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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