Front Desk Attendant Jobs in Franklin, TN
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Service Agent Residence Inn Franklin Cool Springs Franklin, TN
- Franklin, TN
- 17 hours ago
- Franklin, TN
- 17 hours ago
Perform tasks assigned by Guest Service Manager or General Manager....
- Nashville, TN (22 miles from Franklin, TN)
- 17 hours ago
- Nashville, TN (22 miles from Franklin, TN)
- 17 hours ago
Ensure all in-person, phone, and electronic interactions are handled promptly, courteously, and efficiently....
Receptionist - Audi Downtown Nashville
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
Nashville, TN Receptionist - Audi Downtown Nashville in Nashville, TN at Sonic Automotive Date Posted: 8/15/2025 JOB SNAPSHOT Employee Type: Full-time Location: 15 Lindsley Avenue Nashville, TN...
Receptionist - Audi Downtown Nashville
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
Job Description The Receptionist is the first contact to greet visitors by phone and in person. The Receptionist will primarily answer a multi-line telephone system and greet visitors in a timely,...
Perform tasks assigned by Guest Service Manager or General Manager....
Customer Service Representative
- La Vergne, TN (24 miles from Franklin, TN)
- 3 days ago
- La Vergne, TN (24 miles from Franklin, TN)
- 3 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating...
Receptionist / Administrative Assistant - 1st Shift
- Smyrna, TN (24 miles from Franklin, TN)
- 3 days ago
- Smyrna, TN (24 miles from Franklin, TN)
- 3 days ago
Purpose of this position The purpose of this position is to provide all personnel and verbal facility contacts with prompt, courteous attention to their requests....
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
Key Responsibilities The Opportunity: The Concierge-Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
Description Job Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service...
Medical Receptionist, Dr. Allison Smith, Ophthalmology, St. Thomas West
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
Job Details Job Location : St Thomas West (STW) - Nashville, TN Position Type : Full Time Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job Category : Admin - Clerical...
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
SCHEDULE: PT weekends and Tuesday Do you have a true passion for providing care to seniors in their time of need? The Morning Pointe difference seeks to provide opportunities for growth in a...
Guest Service Agent (FT Flexible) - Marriott Nashville Airport
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative (FT Flexible) - Marriott Nashville Airport to join our team!...
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
Responsibilities Interact with partners, clients, residents, onsite teams, vendors, and fellow team members with a high level of professionalism and courtesy that leaves a good impression, builds...
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
DoubleTree Suites by Hilton Hotel Nashville Airport 2424 Atrium Way Nashville, TN 37214-5103 All Suite Managed By Hospitality Ventures Management Group Apply Now Save this job SHARE THIS JOB Email...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, TN
Highest Education Level
Front Desk Attendants in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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