Front Desk Attendant Jobs in Pigeon Forge, TN

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 38 Jobs

Receptionist

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 10 hours ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 10 hours ago

The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...

Customer Service Representative

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 2 days ago

Call Center Representative/ Customer Service Representative Mode: Remote / Work from Home Shift : 24*7 rotational shifts (5 days a week, 9 hours a day) Willing to work during holidays and weekends...

Remote Work

Aveda Institute Front Desk Associate

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 2 days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....

Receptionist

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 5 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 5 days ago

Are you a go-getter with a great can-do attitude? Are you the go-to person in the office? We are currently looking for an experienced receptionist for an opportunity. Engaged and enthusiastic...

Tour Receptionist/Sales Support- $16/Hr to Start Plus Benefits

  • Gatlinburg, TN (11 miles from Pigeon Forge, TN)
  • 5 days ago
  • Gatlinburg, TN (11 miles from Pigeon Forge, TN)
  • 5 days ago

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner...

Front Desk Receptionist

  • Sevierville, TN
  • 5 days ago
  • Sevierville, TN
  • 5 days ago

The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Job Description What would you do?...

Multi-Duty Receptionist - Trinity Medical Associates (FT Sanders)

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 5 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 5 days ago

Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....

Receptionist

  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 7 days ago
  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 7 days ago

Now is the time to join Maryville Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next...

Host / Front Desk

  • Sevierville, TN
  • 7 days ago
  • Sevierville, TN
  • 7 days ago

Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

Front Desk Host - Dollywood's DreamMore Resort & Spa - Full Time Seasonal

  • Pigeon Forge, TN
  • 8 days ago
  • Pigeon Forge, TN
  • 8 days ago

Efficient and courteous operation of all front desk duties and responsibilities, adhere to company policy and procedures....

Guest Services Representative

  • Cherokee, NC (24 miles from Pigeon Forge, TN)
  • 11 days ago
  • Cherokee, NC (24 miles from Pigeon Forge, TN)
  • 11 days ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

TGS - GUEST SERVICES & Front Desk

  • Townsend, TN (15 miles from Pigeon Forge, TN)
  • 11 days ago
  • Townsend, TN (15 miles from Pigeon Forge, TN)
  • 11 days ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Medical Receptionist / Front Desk Receptionist

  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 12 days ago
  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 12 days ago

Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...

Part-Time Front Desk Clerk

  • Gatlinburg, TN (11 miles from Pigeon Forge, TN)
  • 13 days ago
  • Gatlinburg, TN (11 miles from Pigeon Forge, TN)
  • 13 days ago

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and...

Multi-Duty Receptionist - Seymour Medical Center

  • Seymour, TN (8 miles from Pigeon Forge, TN)
  • 13 days ago
  • Seymour, TN (8 miles from Pigeon Forge, TN)
  • 13 days ago

Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....

Demographic Data for Pigeon Forge, TN

Moving to Pigeon Forge, TN? Find some basic demographic data about Pigeon Forge, TN below.


Local
National
6,903,473
143,447

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Pigeon Forge, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Pigeon Forge, TN offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Pigeon Forge, TN
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »